- Must have minimum 1-2 years of experience in the fitness industry
- Must have a flexible schedule with the ability to work mornings, evenings and weekends
- Must have minimum 1-2 years of sales/customer service experience
- Previous kickboxing experience strongly preferred however not mandatory
- Bilingual preferred but not mandatory RESPONSIBILITIES include, but are not limited to the following
- Greet, answer questions, sell and register prospective leads
- Provide stellar customer service and keep members motivated throughout workout
- Member retention and engagement via telephone calls and follow ups
- Personalized and engaging lead generation/re-generation and follow up to convert prospects into members
- Maintain excellent customer service with current members, follow up with them to keep them engaged with our 9Round Family, and cultivate member referrals
- Customer service via all forms of communication: in person, phone, email, text, social media, etc.
- Resolve past due memberships
- Create monthly marketing plans with the owner
- Scheduling and reports
- Keep social networks updated regularly posting on Instagram and Facebook
- Ensure the gym is kept clean and all equipment organized and in working order at all times.
- Ensure all Opening & Closing Procedures are completed as scheduled and outlined.
- Develop a scheduled cleaning program and ensure team members carry out tasks in a high quality, timely manner
- Do inventory as needed QUALITIES FOR SUCCESS IN THIS POSITION
- Physically fit and committed to living a healthy lifestyle
- Passionate, intelligent and knowledgeable regarding the fitness industry
- Detail oriented, hardworking, accountable
- Creative, personality, high energy personality that is contagious
- Someone who wants to have FUN, SMILE and LAUGH at work
- Strong leadership ability with the understanding that there is no "I" in team
- Ability to work independently, as well as with a team
- Comfortable closing sales by building relationships and selling the value of 9Round
- Comfortable communicating with all demographics by all avenues (face to face, phone calls, text, email, social media, group settings, etc.)
- Professional, above all else BENEFITS
- 9Round Trainer Certification
- Uniform and Equipment Starter Kit
- Complimentary gym membership for yourself
- Sales commission
- Staff events NOTE: This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the gym.
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Head Trainer - Ottawa, Canada - 9Round
Description
Seeking a Head Trainer.Under the direction of the owner, the head trainer is a leader in the industry, shows initiative, always leads by example, and eagerly embraces 9Round's vision to create the best member experience possible. This is a great position for a candidate looking to be a proponent for growing a dynamic small business backed by the world's largest kickboxing franchise. 9Round delivers total body results in a quick and convenient 30 minute workout with no class times and a trainer with you every step of the way. We are seeking a super energetic and enthusiastic trainer. This is a part time/full time position (approx 30 hours) with sale compensation.JOB DESCRIPTION & QUALIFICATIONS
At 9Round the Head Trainer will maintain a fun, fast paced, 30 minute circuit cardio kickboxing gym. Sales presentation and phone scripts are vital. This is a very customer service driven position, so we are looking for someone that exudes confidence and whose primary focus is helping others achieve their fitness goals.
