Head Trainer - Ottawa, ON, Canada - 9Round

Description

Seeking a Head Trainer.Under the direction of the owner, the head trainer is a leader in the industry, shows initiative, always leads by example, and eagerly embraces 9Round's vision to create the best member experience possible. This is a great position for a candidate looking to be a proponent for growing a dynamic small business backed by the world's largest kickboxing franchise. 9Round delivers total body results in a quick and convenient 30 minute workout with no class times and a trainer with you every step of the way. We are seeking a super energetic and enthusiastic trainer. This is a part time/full time position (approx 30 hours) with sale compensation.

JOB DESCRIPTION & QUALIFICATIONS


At 9Round the Head Trainer will maintain a fun, fast paced, 30 minute circuit cardio kickboxing gym. Sales presentation and phone scripts are vital. This is a very customer service driven position, so we are looking for someone that exudes confidence and whose primary focus is helping others achieve their fitness goals.

• Must have minimum 1-2 years of experience in the fitness industry
• Must have a flexible schedule with the ability to work mornings, evenings and weekends
• Must have minimum 1-2 years of sales/customer service experience
• Previous kickboxing experience strongly preferred however not mandatory
• Bilingual preferred but not mandatory

• Greet, answer questions, sell and register prospective leads
• Provide stellar customer service and keep members motivated throughout workout
• Member retention and engagement via telephone calls and follow ups
• Personalized and engaging lead generation/re-generation and follow up to convert prospects into members
• Maintain excellent customer service with current members, follow up with them to keep them engaged with our 9Round Family, and cultivate member referrals
• Customer service via all forms of communication: in person, phone, email, text, social media, etc.
• Resolve past due memberships
• Create monthly marketing plans with the owner
• Scheduling and reports
• Keep social networks updated regularly posting on Instagram and Facebook
• Ensure the gym is kept clean and all equipment organized and in working order at all times.
• Ensure all Opening & Closing Procedures are completed as scheduled and outlined.
• Develop a scheduled cleaning program and ensure team members carry out tasks in a high quality, timely manner
• Do inventory as needed

• Physically fit and committed to living a healthy lifestyle
• Passionate, intelligent and knowledgeable regarding the fitness industry
• Detail oriented, hardworking, accountable
• Creative, personality, high energy personality that is contagious
• Someone who wants to have FUN, SMILE and LAUGH at work
• Strong leadership ability with the understanding that there is no "I" in team
• Ability to work independently, as well as with a team
• Comfortable closing sales by building relationships and selling the value of 9Round
• Comfortable communicating with all demographics by all avenues (face to face, phone calls, text, email, social media, group settings, etc.)
• Professional, above all else

• 9Round Trainer Certification
• Uniform and Equipment Starter Kit
• Complimentary gym membership for yourself
• Sales commission
• Staff events