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Spécialiste des terminaux Windows/Windows Endpoint Specialist - Montreal, Canada - ALTEN Canada
Description
Chef de file mondial de l'industrie de l'ingénierie et du conseil TI avec plus de conseillers à travers le monde, le Groupe ALTEN optimise la performance technologique des entreprises depuis plus de 30 ans.
Les femmes et les hommes qui composent le groupe ALTEN constituent le moteur de notre activité. Chez ALTEN Canada, nous offrons à chaque candidat un service entièrement personnalisé. Nous sélectionnons les meilleures opportunités répondant à vos aspirations professionnelles. Nous positionnons votre savoir-faire sur des mandats passionnants à la hauteur de vos ambitions.
ALTEN Canada c'est aussi un centre de solutions, le « Montreal Delivery Center (MDC) », qui propose des services managés dans les domaines du développement applicatif, de la pratique Données, IA & Analytiques Avancées et de la Cyber Sécurité pour les secteurs bancaires, télécoms et pour l'industrie au sens large.
Nos experts sont sélectionnés rigoureusement et assurent une proximité ainsi qu'un niveau de services et de compétences incomparable dans la région de Montréal.
Quels profils recrutons nous?
L'équipe s'engage à fournir des configurations de bureau Windows de classe entreprise à l'entreprise et est responsable de tous les aspects de la conception, de la configuration et de l'intégration des terminaux de bureau et d'ordinateurs portables Windows, y compris l'infrastructure de routage et d'accès à distance pour le VPN toujours actif. Nous recherchons quelqu'un ayant une solide expérience dans l'écosystème Microsoft Windows en entreprise pour aider à la migration et à l'intégration de certaines entreprises nouvellement acquises dans l'entreprise. Le candidat aura une base technique solide, une vision stratégique, d'excellentes compétences en communication et la capacité de collaborer au sein d'une équipe répartie dans le monde entier.
Les responsabilités principales de ce poste comprennent :
-Développer et mettre en œuvre des technologies liées aux terminaux dans l'entreprise.
-S'assurer que les solutions que nous développons répondent aux exigences de sécurité, de maintenabilité et de performance nécessaires identifiées par nos parties prenantes, les régulateurs et l'organisation dans son ensemble.
-S'assurer que nous répondons aux attentes de l'entreprise en matière de disponibilité élevée, de performance et d'expérience utilisateur globale.
-Soutenir les systèmes existants en fournissant un support de niveau 3 pour aider à enquêter et à identifier la cause profonde des problèmes escaladés.
-Créer, réviser, maintenir et diffuser des connaissances grâce à la documentation et aux démonstrations des technologies, outils et méthodologies utilisés pour les soutenir.
Compétences requises :
-Compréhension technique approfondie des systèmes d'exploitation Windows jusqu'à Windows 10/11/Server 2019
-Expertise avec l'orchestration OSD de SCCM et les concepts de livraison de logiciels.
-Compétences avancées en script PowerShell.
-Expérience avec la gestion moderne de Windows 10/11 Intune.
-Expérience approfondie de la migration des charges de travail d'entreprise vers le cloud, telles que le contenu des lecteurs réseau vers Microsoft OneDrive for Business.
-Connaissance des technologies d'infrastructure Windows courantes, y compris Active Directory, Group Policy, DNS/NRPT, PKI/CA, RADIUS, NPS, etc.
-Mentalité de dépannage forte (c.-à-d. analyse des journaux d'événements, outils SysInternals, analyse des vidages mémoire, etc.).
-Expérience dans l'automatisation des flux de travail et la fourniture de capacités en libre-service.
-Connaissance et gestion du matériel client/serveur dans un environnement d'entreprise.
-Expérience dans la conception de solutions techniques pour répondre à des exigences métier complexes.
-Capacité à rédiger une documentation technique et de gestion opérationnelle, y compris des documents de conception et de support, des manuels opérationnels, des articles de base de connaissances internes, etc.
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English version
Who are we?
As a global leader in the engineering and IT consulting industry with over consultants worldwide, ALTEN Group has been optimizing the technological performance of businesses for over 30 years.
The men and women who make up ALTEN Group are the driving force behind our activity. At ALTEN Canada, we provide each candidate with a fully personalized service. You have the opportunity to practice your profession independently or permanently. We select the best opportunities that align with your professional aspirations, positioning your expertise on exciting mandates that match your ambitions.
ALTEN Canada is also a solution center, the "Montreal Delivery Center (MDC)," offering managed services in application development, Data, AI & Advanced Analytics, and Cybersecurity for the banking, telecom, and broader industrial sectors.
Our experts are rigorously selected and provide unmatched proximity, services, and skills in the Montreal region.
The Endpoint Platform Squad is committed to delivering enterprise class Windows Desktop builds to the firm and is responsible for all aspects of the design, configuration and integration of Windows Desktop and Laptop endpoints, including the Routing and Remote Access infrastructure for Always-On VPN. We are looking for someone with a strong background in Microsoft Windows stack on the Enterprise to assist with the migration and integration of some newly acquired businesses into the Firm. The candidate will have a strong technical foundation, a strategic mind-set, excellent communication skills, and the ability to collaborate within a globally distributed team.
The core responsibilities of this position include:
-Develop and implement endpoint-related technologies into the firm.
-Ensure that the solutions we develop meet the necessary security, supportability, and performance requirements identified by our stakeholders, regulators, and the organization at large.
-Ensure that we meet the business's expectations of high availability, performance, and overall user experience.
-Sustain existing systems by providing level-3 support to help investigate and identify root cause for escalated issues.
-Create, review, maintain and disseminate knowledge through documentation and demonstrations of the technologies, tools, and methodologies that are used to support them.
Must Have Skills Set:
-Deep technical understanding of Windows operating systems up to and including Windows 10/11/Server 2019
-Expertise with SCCM OSD orchestration and software delivery concepts.
-Advanced PowerShell scripting skills.
-Experience with Windows 10/11 Intune Modern Management.
-Extensive experience with Enterprise workloads migration to the cloud such as network drives content to Microsoft OneDrive for Business.
-Knowledge of common Windows Infrastructure technologies including Active Directory, Group Policy, DNS/NRPT, PKI/CA, RADIUS, NPS, etc.
-Strong troubleshooting mindset (i.e. parsing event logs, SysInternals tools, analysing memory dumps etc).
-Experience automating workflows and providing self service capability.
-Client / Server hardware knowledge and management in an enterprise environment.
-Experience designing technical solutions to meet complex business requirements.
-Ability to author technical and operational management documentation including design and support docs, operational runbooks, internal knowledge base articles, etc.