- Maintains a standardized claims and disability management process.
- Utilizes the e-claims platform to report and manage all absences.
- Provides recommendations to management on disability management, accommodation cases
- Monitors ongoing claims and maintains plan oversight.
- Utilizes and provides day to day operational support on the e-claims system that documents.
- Inputs confidential medical information into employee case files.
- Ensures employees on medical leave receive correspondence regarding their absence, including
- Provides disability, absence management resources to staff on organizational-wide standards,
- Human Resources with emphasis on Health & Safety, Disability Management.
- Seeks common ground in navigating challenging issues and constructively manages conflict to
- Solid written and verbal communication skills – clear and simple to understand.
- Excellent organizational and time management skills, able to set and adjust priorities.
- Ability to deliver training and coaching to teams and individuals as a Subject Matter expert.
- Proficient in MS Office, specifically Excel, PowerPoint, and Word.
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Support Office Advisor - Canada - The Salvation Army in Canada
Description
About The Salvation ArmyThe Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.
We are an innovative partner, mobilized to share hope wherever there is hardship, building communities that are just and know the love of Jesus.
The Salvation Army Canada and Bermuda has four core values:Service:
We reach out to support others without discrimination.
We responsibly manage the resources entrusted to us.
Reporting to the Territorial Director Health, Safety, Wellness and Disability Management, the
incumbent serves the Mission by supporting clients in the proactive management of assigned disability, absence management and accommodation claims.
This includes Workers Compensation(occupational), Non-Work-Related (non-occupational) Sick Leave and Long-Term Disability for all non-unionized and unionized employees.They will work closely with MU leaders and supervisors, acting as the primary contact for these types of claims, interfacing with external claim specialists.
Claims Process Management:
Disability Management (Occupational and Non-Occ) and Return to
Work Facilitation:
Delivers training and development sessions focused on claims and disability management.
3-5 years prior experience in disability management related to occupational and non-occupational claims, including return to work plans, appeals processes, over multiple sites.
