- Create and maintain product specification documents for each product in their assigned categories
- Responsible for the creation, monitoring, revising, and communication of the Testing Criteria; collaborate with Merchandising & Branding teams to ensure testing criteria and test plans align to brand and consumer expectations.
- Determine the acceptability of product quality through product evaluations, consumer usage testing, and competitive benchmarking; Recommend concepts for product improvement or product dismissals to the Product Quality Manager, merchants, vendors, and other internal stakeholders
- Evaluate product Bill Of Materials, specifications, and change request documents from vendors
- Conduct product complaint investigations, responsible for vendor follow ups, and supporting of product incident review meetings
- Review online customer reviews, taking necessary follow up actions; coordinating product investigations with stores and vendors
- Reviewing after sales service reports to feedback into the testing criteria and report learnings to vendors and merchants
- Collaborate with Product Development and Branding teams on new Owned Brand product launches
- 2+ years experience in quality assurance, product development, mechanical engineering, electrical engineering, material science engineering, automotive engineering, manufacturing engineering, or a related field
- University degree in a related discipline
- Product knowledge relevant to their assigned categories
- Proven technical acumen demonstrated within a manufacturing, quality or consumer products environment
- American Society for Quality or similar certifications
- Lean Six Sigma certification
- Lean manufacturing experience
- Continuous improvement process experience
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Product Engineering Analyst - Toronto, Canada - Canadian Tire Corporation
Description
What you'll do
The Engineering Analyst is responsible for distilling consumer product quality expectations that meet or exceed our target market, translate them into product testing requirements that will drive enhanced quality products, improved customer product experience and satisfaction.
What you bring
Hybrid
We value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team.
#LI-NV1
About Us
Canadian Tire Corporation, Limited ("CTC") is one of Canada's most admired and trusted companies. With more than 90 Owned Brands, 1,700 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families, including total well-being, and mental health tools and resources for all employees. Join us in helping to make life in Canada better through living and working our Core Values: we are innovators and entrepreneurs at our core, outcomes drive us, inclusion is a must, we are stronger together and we take personal responsibility. It is an especially exciting time to join CTC and its family of companies where career opportunities are wide-ranging Join us, where there's a place for you here.
Our Commitment to Diversity, Inclusion and Belonging
We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.
Accommodations
We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.