Admin & Logistics Assistant - Grande Pointe, Canada - Keystone Western
Description
o Provide system updates with administrative responsibilities throughout the day.- Communicate issues and/or delays to the Operations Team and providing solutions to maintain the highest customer satisfaction.
- Communicate with carriers for updates on load status from before they pick up until delivery, with consistent follow ups during transit. Assist with issues as necessary.
- Ensure the internal system (TMW) is up to date with accurate details.
- Verify customer delivery requirements are being met.
- Data entry. Ex) Order entry, portal updates, scanning paperwork, updating Excel spreadsheets. Entering new partner carriers in Truckmate, which includes entering the Certificates of Insurance. Also confirm current partner carrier COI's are up to date.
- Greet drivers at the pickup window to provide instruction on how to be loaded/offloaded
- Order Amazon/Staples Office Supply product when necessary.
Schedule:
- 8 hour shift
Work Location:
One location
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