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    Operations Manager - Ontario, Canada - DMC Recruitment

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    Permanent / Full time
    Description

    Our client is a leading provider of innovative lighting solutions, focused on improving visual and functional spaces. With a strong commitment to excellence and state-of-the-art design, they stand out in the industry. We are looking for a skilled Operations Manager to join their Toronto team and lead operations effectively.

    The company has shown remarkable growth recently, expanding globally and opening new offices. This rapid development brings various opportunities for career growth and advancement.

    Job Summary: The Operations Manager will be responsible for optimizing daily operations in lighting manufacturing and distribution. We need a strategic thinker with a solid background in operations management, especially in the lighting or related industry. The ideal candidate should have exceptional leadership skills, great attention to detail, and a drive for continuous improvement.

    Key Responsibilities:

    • Operational Leadership:
      • Supervise day-to-day operations in manufacturing and distribution.
      • Develop and implement policies for enhanced efficiency.
      • Ensure compliance with standards, safety regulations, and quality control.
    • Quality Assurance Management:
      • Establish quality assurance protocols and procedures.
      • Monitor product quality to meet company and industry standards.
      • Communicate with vendors for smooth manufacturing overseas.
      • Resolve quality-related issues and take preventive measures.
    • Team Management:
      • Mentor production, logistics, and warehouse staff.
      • Conduct performance reviews and provide feedback.
      • Create a positive work environment.
    • Process Improvement:
      • Analyze operations and identify areas for enhancement.
      • Implement lean manufacturing and optimization techniques.
      • Monitor KPIs and adjust strategies to meet goals.
    • Inventory and Supply Chain Management:
      • Oversee inventory to optimize stock levels.
      • Maintain relationships with suppliers and manage logistics.
      • Collaborate with sales and marketing for demand forecasting.
    • Financial Oversight:
      • Develop and manage the operations budget efficiently.
      • Monitor expenses and initiate cost-saving initiatives.
      • Prepare reports on performance and financial metrics.
    • Customer Satisfaction:
      • Ensure timely product deliveries.
      • Resolve operational issues affecting customer satisfaction.
      • Enhance customer experience through efficient operations.

    Qualifications:

    • Bachelor's degree in Operations Management, Business Administration, Industrial/Electrical Engineering, or related.
    • 5+ years of operations management experience, preferably in lighting or related fields.
    • Proven record in supplier and distribution management.
    • Strong leadership and analytical skills.
    • Knowledge of lean manufacturing and improvement methodologies.
    • Proficiency in ERP systems and operational software.
    • Excellent communication and interpersonal skills.

    Benefits:

    • Competitive salary with performance-based bonuses.
    • Comprehensive health, dental, and vision insurance.
    • Professional development opportunities.
    • Supportive work environment.

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