Customer Service Associate - Windsor, ON, Canada - Damco Spain SL

Description

Strictly necessary 32

Purpose: Collects information about the users and their activity on the website, which is used to deliver personalized customer service and content.

Purpose: Used for tracking language selection.

Purpose: Supports the website's technical functions.

Purpose: Supports the selection of language

Purpose: Supports the website's technical functions.

Purpose: Supports the selection of language

Purpose: Supports the website's technical functions.

Purpose: Supports the website's technical functions.

Purpose: Supports the selection of language

Purpose: Used for tracking language selection.

Purpose: Supports the selection of language

Purpose: Supports the website's technical functions.

Provider:

Purpose: Collects information about the users and their activity on the website, which is used to deliver personalized customer service and content.

Purpose: Ensures the website and application security.

Purpose: Collects information about the users and their activity on the website, which is used to deliver personalized customer service and content.

Purpose: Collects information about the users and their activity on the website, which is used to deliver personalized customer service and content.

Provider:

Purpose: Collects information about the users and their activity on the website for analytics and reporting purposes.

Purpose: Collects information about the users and their activity on the website for analytics and reporting purposes.

Purpose: Collects information about the users and their activity on the website for analytics and reporting purposes.

Purpose: Collects information about the users and their activity on the website for analytics and reporting purposes.

Purpose: Collects information about the users and their activity on the website for analytics and reporting purposes.

Purpose: Collects information about the users and their activity on the website for analytics and reporting purposes.

Purpose: Collects information about the users and their activity on the website for analytics and reporting purposes.

Name: kampyle_userid

Provider:

Purpose: Supports online marketing by collecting information about the users to promote products through partners and other platforms.

Purpose: Collects information about the users and their activity on the website. The information is used to track and analyze user behaviour and to deliver targeted advertising.

Purpose: Supports the integration of a third-party platform on the website to deliver targeted advertising.

Purpose: Collects information about the users and their activity on the website. The Information is used to track and analyze user behavior, to meet the individual user needs and to deliver targeted advertising.

Purpose: Supports online marketing by collecting information about the users to promote products through partners and other platforms.

Purpose: Supports online marketing by collecting information about the users to promote products through partners and other platforms.

Purpose: Supports online marketing by collecting information about the users to promote products through partners and other platforms.

Purpose: Used for online marketing by collecting information about the users and their activity on the website. The information is used to target advertising to the user across different channels and devices.

Expiry: a year

Data Processor: Google Marketing Platform

Purpose: Used for online marketing by collecting information about the users and their activity on the website. The information is used to target advertising to the user across different channels and devices.

Expiry: 15 minutes

Data Processor: Google Marketing Platform

Purpose: Supports online marketing by collecting information about the users to promote products through partners and other platforms.

Do you have any questions? Customer Service Associate - Windsor, CT

Full time

USWNZ02 - Windsor-40 International Drive

About Us:
As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us

If you are seeking to be a part of a family, this is the place for you Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process.Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money.

JOB SUMMARY:

The Customer Service Associate is responsible for answering incoming calls and providing excellent customer service. They monitor and respond to customer inquiries. They track, trace, enter, and update shipments.

Essential Functions:

• Answer incoming calls and provide excellent customer service to all callers
• Monitor and respond to customer inquiries received through email
• Make outgoing calls to follow-up on shipment status, resolve issues and update customers
• Track, trace, enter and update shipments
• Assist and support Pilot stations and cartage agents
• Master outside customer applications
• Follow published procedures and work instructions for NCS accounts and bring modifications to management's attention
• Perform other duties as assigned

SKILLS/COMPETENCIES:

• Excellent oral and written communication and problem-solving skills
• Technological aptitude using the internet and on-line tools
• Ability to multitask
• Excellent organizational skills with emphasis on detail

EDUCATION:

• High School or Equivalate

EXPERIENCE:

• 2 years customer service experience

Company Benefits:

• Medical
• Dental
• Vision
• 401k + Company Match
• Employee Assistance Program
• Paid Time Off
• Flexible Work Schedules (when possible)
• And more

Schedule:

M-F - some weekends required 9AM -5PM

Pay Range:

$ $18.00/hr

T h e above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing .

Customer Service

Additional info

Ref. R104466

A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 70,000 people. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world.

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