Field Service Representative - Mississauga, Canada - Eaton

Eaton

Verified Company

Mississauga, Canada

1 week ago

Posted by:

Sophia Lee

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Description

Eaton's Electrical Engineering and Services Division is hiring a Field Service Representative to join our team. This hybrid position will be located out of our Mississauga, ON service facility.

The
Field Service Technician is responsible for providing field service support and consultation such as acceptance testing, commissioning, and troubleshooting of low, medium, and high voltage systems; advise customers and provide best technical solution to solve the customer issue; complete assigned jobs with assistance from lead technicians and engineers; conduct required tests and calibration using test equipment; check and maintain equipment to ensure compliance with applicable standards.

The primary purpose of this position is to provide field service engineering and technical assistance to customers in the installation, startup, maintenance, repair, training and modification on power transmission, distribution and generation equipment and systems.

In this function you will:

Provide field service engineering, technical assistance, scheduling and sales support direction to customers in areas of installation, testing, startup, maintenance, repair, training and modification of electrical power distribution equipment;
Responsible to selfmanage assigned projects for electrical equipment; knowledge of electrical test and diagnostic equipment.
Deliver technical solutions to customers.
Performs less conventional complex engineering assignments that may involve equipment or product design, testing of materials, process studies, or research investigations.
Mentor less experienced technicians.
Provide technical training.
Perform all job functions with adherence to Eaton's Philosophy and Values, as well as Safety and Environmental standards.

When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we as individuals and as a company are stronger.

Qualifications:

Required (Basic) Qualifications:

Diploma in Electrical field from an accredited institution
Minimum of three (3) years of experience evaluating and servicing electrical distribution or control systems
No relocation assistance is provided.
A driver's license is required
Legally authorized to work in Canada without company sponsorship.

Preferred Qualifications:

Red Seal (309A) Interprovincial Journeyman Electrician Certification/Ticket
OR in the process of obtaining.
Experience in distribution equipment preferred.
Experience in performing power quality measurements, troubleshooting, and analysis preferred.

Position Success Criteria:

Excellent communication and interpersonal skills.
Strong analytical aptitude and complex problemsolving skills.
Effective time management, prioritization and project management skills
Knowledge and practice of safety precautions related to working with electrical and electronic equipment.
Understanding of the company's and competitor's electrical, electronic, and mechanical products.
Demonstrated ability to provide service and represent company interests in developing customer relationships to assure longterm customer satisfaction.

Why Eaton?

Annual wellness reimbursement up to $200
Up to four paid days off to volunteer annually
Companypaid cell phone
Casual dress code (You get to wear jeans every day)
Tuition Reimbursement for your first Bachelor's/Master's degree
Weekly pay
Insurance starts on day one
Company discounts
Lead Incentive
Paid Parental Leave
Employee Resource Groups (ERGs)
Referral bonuses
Employee Assistance Program
Adoption Reimbursement
Be a key member of a
worldclass service organization that consistently experiences growth.
Join an organization where your
health & safety are the number one priority. Eaton provides our technicians with the training, tools, and PPE to keep you safe on the job.

-
Opportunities for career advancement through a defined technical track and broader Eaton career opportunities in various business functions.

Have the support of a
robust internal infrastructure including 24hour Customer, Technical and Factory Support.
Continuous
handson learning opportunities at a
worldclass training facility and
fieldbased mentoring.

-
Competitive salary and benefits package including pension, medical, dental, tuition reimbursement, paid holidays, and vacation.

Tools include a
company vehicle, laptop, hand tools, meters, and smartphone.

We are committed to ensuring equal employment opportunities for all job applicants and employees.

Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

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