Technical Advisor - Canada - 360Learning

Description

360Learning is seeking a highly skilled and motivated Technical Consultant to join our Professional Services team.

As a Technical Consultant, you will be responsible for scoping custom technical and consulting projects, building custom solutions, coordinating with the custom project product squad and delivering on those projects for our clients.

You will work closely with our sales and development teams to understand client needs and translate them into technical solutions.

The successful candidate will have a strong technical background, excellent problem-solving skills, and a customer-focused mindset.
Understand our product offering through training
Work with clients to understand their technical requirements and scope projects accordingly
Develop technical solutions to meet client needs, including customizations, integrations, and configurations
Ensure successful delivery of projects on time and within budget
Provide technical expertise and support to clients throughout the project lifecycle
Develop and maintain technical documentation and project plans
Develop repeatable and scalable processes to improve project quality and delivery
Bachelor's degree in Computer Science or a related field
~5+ years of experience as a technical consultant, software engineer, product manager or similar role
~ Strong technical skills, including experience with programming languages such as Java, Python, or Ruby
~ Knowledge of SaaS platforms, cloud-based solutions, and web technologies

Experience scoping projects, designing technical solutions (UI and back-end), and delivering on projects
Excellent problem-solving skills and ability to troubleshoot complex technical issues

Ability to adapt to your audience, flexibility in tackling a conversation with highly technical stakeholders, and reducing complexity to more common terms with less technical stakeholders.

Organized, structured, rational, analytical, able to manage priorities across multiple customer implementations
Experience with project management methodologies such as Agile or Scrum is a plus
~ Comprehensive medical, vision, and dental insurance starting your first full month 401k matching starting from day 1 Generous parental leave Professional development opportunities through our own platform
We offer unlimited days of annual PTO 5 days for sick leave 10 holidays We are a remote-first organization and promote flexible work hours

Diversity, Equity, and Inclusion : We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity.

Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group's activities and providing a quick path to impact

Corporate Social Responsibility :
Review our CSR Charter:
A framework that will help you make an impact - envision our way of working and our

Convexity Culture:
& find out more about the teams, product and processes
Phone Screen with our Talent Acquisition Manager

With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training.

Founded in 2013, 360Learning has raised $240 million with 400+ team members across the US and EMEA.

In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion.

Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate.

Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment.