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    Bilingual Customer Service Representative - Burnaby, Canada - TEKsystems

    TEKsystems
    TEKsystems Burnaby, Canada

    1 week ago

    Default job background
    Contract
    Description

    Our client, a leader in the medical device industry, is looking to add a Bilingual French Customer Service Representative to their team on a contract basis in Burnaby.

    The responsibilities include:

  • Handle a high volume of inbound calls, emails or social media messages from customers pre-sale and post-sale
  • Support sales team and maintaining positive customer relations with customers
  • Create and/or update patient records in the system
  • Place orders for customers and provide information for future purchases
  • Provide administrative support such as retrieving voicemails, managing an email inbox, mailing letters and retrieving invoices

    • Qualified candidates will possess the skills below:

  • 1+ year of customer service experience
  • Fluent in both English and French
  • Proficient with technology and programs such as CRMs and MS Office Suite
  • Experience within a call center environment and/or within the medical industry would be an asset

    • Opportunity: Will start as a 6 month contract - potential for the position to go longer or convert to a permanent role in the future based on performance

    Location: Must be local to the Vancouver/Burnaby area - will be working 4 days from home and 1 day in office

    Schedule: Monday - Friday 8:30am - 5:00pm

    If interested - please apply

    À propos de TEKsystems:

    Nous sommes partenaires dans la transformation. Nous aidons les clients à activer des idées et des solutions afin de profiter d'un nouveau monde d'opportunités. Nous sommes une équipe solide de personnes, nous travaillons avec plus de 6 000 clients, dont 80 % faisant partie du Fortune 500, partout en Amérique du Nord, en Europe et en Asie. En tant que chefs de file de l'industrie des services technologiques complets, des services aux talents et des applications du monde réel, nous travaillons avec des leaders progressistes pour favoriser le changement. C'est le pouvoir d'un vrai partenariat. TEKsystems est une société du groupe Allegis.

    About TEKsystems:

    We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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