Secretary to Head of Service- Palliative Care - Toronto, Canada - Sunnybrook Health Sciences Centre
Description
Summary of Duties:
- Provides administrative support to all members of the Palliative Care Consult Team (PCCT)
- Responds to enquiries/requests for information from a wide range of staff, students, patients/families and external organizations; refers patient/family concerns to appropriate team members
- Provides administrative support for the preparation of abstracts, publications and presentations
- Drafts and prepares correspondence, reports, agendas and meeting minutes; attends all requested meetings books rooms set up video conferences
- Maintains vacation and oncall schedule for PCCT updates smart web paging system
- Maintains tracking system for individual workload of team members; maintains monthly billing; updates database with relevant patient information and physician billing daily
- Maintain condolence list update and distribute biweekly mail cards to family members
- Organize maintenance/environmental/ IT requests
- Fax referrals and prescriptions scan documents
- Coordinates PCCT meetings, events, conferences and travel
- Facilitates clinic appointments for Palliative Care Clinic and referral to other clinics; facilitates completion of appropriate forms and prints clinic schedules daily
- Maintains education calendar coordinates resident electives set up education modules primary contact for residents
- Relays messages, update & restock forms orders supplies and equipment, sorts and distributes mail/faxes
Qualifications/Skills:
- Completion of a Community College Office Administration program or equivalent required
- 3 years relevant experience required
- Proven excellent Microsoft Office skills required including Word, Excel, PowerPoint and Access
- Accurate keyboarding (minimum net speed of 50wpm)
- Demonstrated excellent written and oral communication skills, with proficiency in English grammar and comprehension
- Ability to effectively problem solve and work independently
- Good interpersonal, team and conflict resolution skills
- Ability to work on and prioritize several projects at the same time; attentive to quality and timelines
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