- User-centric - Experience putting an understanding of the users and their needs at the forefront of design decisions. Able to collaborate with user researchers and to leverage their findings regarding the users' needs.
- Resourceful – Proficient using mainstream design tools and basing their work leveraging design systems, libraries, patterns, and guidelines already established at QHR and proactively researching and applying best practices that we might not have incorporated yet.
- Systems Thinking - Passion for a complex domain, like healthcare, and an understanding of how design can impact multiple areas in this field.
- Long-term Vision - Adopter and promoter of a systematic approach and design practices that ensure high quality and reusability of design deliverables.
- Interpersonal Skills - Highly collaborative, strong communication, and confidence defending design practices and advocating for our users. Great attitude that thrives on openness and is comfortable with feedback from peers, leadership, and stakeholders.
- Design: Advocate for design-thinking and processes within their product team and projects. Produce low- and high-fidelity prototypes backed by strong design principles that allow testing with users. Visually communicate product vision using users stories Iterate on designs addressing feedback from users, UX team members and cross-functional peers. Pragmatically balance usability, user experience, accessibility, effort to implement, and other key design considerations. Look for opportunities to solve problems in unique and innovative ways. Consider data and feedback a key partner throughout the design process. Present designs to project teams and peers in an assertive and engaging way. Appropriately document designs to allow other UX team members and product partners to easily navigate, understand and provide necessary feedback. Builds and maintains product design specifications that support developers throughout a smooth build cycle.
- User advocacy: Responsibly identify and flag assumptions being made about the users and designs that require user research Partner with UX research to bring them into the product design process at the appropriate time and communicate ongoing research work to product partners. Participate in user research and usability testing and iterate on the identified usability issues Adopt a inquiring mindset that helps the product team confidently understand the problem space and set a comprehensive vision of the product that considers the larger vision of UX product strategy to confidently start solutioning. Represent the users' voice in your communication of designs
- Team Success: Actively participate in ongoing planning activities with your product team, ensuring that work flowing into the team accurately captures acceptance criteria for functional and non-functional requirements. Contribute to the initiatives of the UX team that address organization-wide needs and aim for collective growth and success. Offer constructive feedback to design peers for ongoing work as part of a shared team feedback practice.
- Be accountable for delivering great products to the market that excite customers and users.
- Be a product design evangelist, passionate student, and brave explorer.
- Adopt QHR's "Blue Culture" framework to foster a collaborative, positive and efficient workplace.
- Contribute to the organization's positive image both internally and externally.
- Perform other duties consistent with the position, as reasonably directed by your manager.
- 1-2 years working on technology-powered products as a UX or Product designer or highly relevant roles such as Interaction Designer, UI Designer, or Experience Architect.
- Working experience with prototyping, design and collaboration tools like Figma and Figjam.
- Experience following findings from user research about user needs and pain points that inform design.
- Intellectually curious with solid communication and problem-solving skills.
- Base salary, variable bonus established at the corporate level, competitive benefits package. Hiring Range: $64,000 - $75,000 annualFinal pay for this position may depend on candidate knowledge, skills, experience and location
- Full time, permanent.
- Minimal travel required.
- Computer and necessary peripherals provided.
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Product Designer - British Columbia, Canada - QHR Technologies Inc
Description
Position Summary:
The Product Management department is looking for a Product Designer to join our talented UX team.
Our Electronic Medical Record (EMR) software AccuroEMR has the largest adoption in Canada and serves thousands of providers and millions of patients. Our patient platform Medeo leverages that market penetration and connects patients to their healthcare providers. Our other supporting products round out a robust offering, connecting healthcare providers to their patients, their data and each other.
As we continue to build up new and exciting interactions between our products and other healthcare organizations in the industry, we are looking for a passionate designer who is motivated to thoughtfully shape the user experiences for our company's healthcare product suite.
This is a role for a creative individual with excellent strategic and user-centric judgment and willingness to collaborate within a nurturing team environment. You'll help define the product experience across our healthcare platforms while being embedded in a product team. You will partner with product management, UX research, and development to make sure we continue to lead and innovate by solving tomorrow's problems today.
You should have strong interpersonal, communication and collaboration skills, effective in a remote-first organization.
Competencies Critical for Success
Primary Responsibilities
Additional Duties and Expectations
Qualifications, Education and Experience Requirements
Compensation and Logistics
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