Enterprise CS Leader: Growth, Adoption - Toronto - Menlo Ventures

    Menlo Ventures
    Menlo Ventures Toronto

    1 week ago

    Description

    A leading SaaS company in Toronto seeks a Senior Customer Success Manager to engage with their largest clients, ensuring they maximize the value from the platform.

    The role focuses on building long-lasting strategic partnerships and successfully managing the post-implementation journey. Expect to be deeply involved in risk management, customer advocacy, and developing tailored strategies for account growth. Candidates should have over 6 years of SaaS experience and exceptional communication skills to effectively engage at all levels.
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