Technical Product Support Specialist - Mississauga, Canada - Bizerba North America

Bizerba North America
Bizerba North America
Verified Company
Mississauga, Canada

1 week ago

Sophia Lee

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Sophia Lee

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Description

Although Bizerba has not invented the weight, we have definitely paved the way for modern weighing technology. Since 1866, our name - like no other - has stood for efficient weighing, slicing and labeling solutions. Today we operate in 120 countries with approximately 4.500 employees.

ROLES AND RESPONSIBILITIES:


  • Define, gather, and assess opportunities and translate them into functional and technical requirements.
  • Identify, create, and implement solutions to meet business needs or solve customer's problems.
  • Provide detailed specifications for proposed solutions.
  • Provide documentation and training for stakeholders.
  • Assist customers with maintenance of their Bizerba retail products.
  • Test and evaluate new technologies and identify trends in industry.
  • Work closely with sales, service, and engineers to communicate and monitor progress.
  • Support major retail projects from presales to postimplementation.

BENEFITS:


  • Full time employment with competitive salary
  • Company health benefits after 90 days
  • RRSP eligibility after 6 months waiting period with 50% company match up to 3%
  • Paid vacation and sick time
  • Long Term Disability option
  • Employee assistance programs
  • Basic and advanced training courses on all equipment you are expected to assist customers and technicians on.
  • Ongoing trainings on newly released equipment to increase your knowledge base.
  • Part of an experienced and professional team.
  • A wide spectrum of interesting tasks and plenty of personal development potential within a successful international company.
  • Support and work on the latest and most advanced technology within the industry.

QUALIFICATIONS AND SKILLS:


  • Bachelor's degree in Engineering or Computer Science or IT, or equivalent 4year experience working with computer systems.
  • Reliable, selfmotivated, and detailoriented.
  • Strong analytical thinking, problemsolving, and troubleshooting skills.
  • Strong computer networking skills, both wired and wireless technologies.
  • Can work with SQL databases, web services and various file formats.
  • Experience in Windows systems, Linux systems, and Docker.
  • Extensive experience in programming, coding and scripting in languages such as Javascript, Java, C#.
  • Ability to travel on short notice up to 30% travel time including international travel.

Our Offer:


At Bizerba, we bring together the traditional values of a family-run company and the international career development opportunities of a globally operating group.

That is what we call "Bizerba Open World," and we are looking forward to developing this further together with you.


Ability to commute/relocate:

  • Mississauga, ON: reliably commute or plan to relocate before starting work (preferred)

Experience:


  • Software troubleshooting: 1 year (preferred)

Work Location:
In person

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