- Assist customers in identifying and purchasing the right parts for their agricultural equipment needs.
- Manage and organize parts inventory, ensuring accurate stock levels and timely replenishment.
- Provide excellent customer service by addressing inquiries, offering solutions, and ensuring customer satisfaction.
- Collaborate with other departments to meet customer demands effectively.
- Utilize dealership experience in Truck & Trailer, Hydraulic, AG Equipment, or Construction & Forestry to accurately identify and source parts.
- Stay updated on industry trends and product knowledge to provide informed assistance.
- Work closely with the current Parts Manager and other team members within the department to share workload and achieve department goals.
- Collaborate with the Branch Manager and other relevant stakeholders as required.
- Participate in the provided training platform, both online and potentially in the United States, to enhance technical knowledge and skills.
- Share acquired knowledge with the team to improve overall departmental capabilities.
- 2+ years of dealership experience in Truck & Trailer, Hydraulic, AG Equipment, or Construction & Forestry.
- Bilingual skills are an asset.
- Monday to Friday availability (7:30 am - 5:00 pm) with occasional Saturday mornings (4 hours) with time off in lieu.
- Valid passport for potential training in the United States.
- Competitive base salary (negotiable).
- Bonus incentives.
- Benefits and matching Pension/RRSP fund.
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Parts Advisor - Fredericton, Canada - Next Level Group
Description
Job Summary:
We are seeking an experienced Parts Technician for an Equipment Dealership (Ag and Construction), who will play a key role in providing exceptional support to our customers and ensuring the smooth operation of our parts department. The ideal candidate should have a minimum of 2 years of dealership experience, preferably in Truck & Trailer, Hydraulic, AG Equipment, or Construction & Forestry. This position reports to the current Parts Manager and offers a competitive salary with bonus incentives.
Responsibilities:
Parts Management:
Customer Service:
Technical Expertise:
Team Collaboration:
Training and Development:
Qualifications:
Additional Benefits:
