Construction/trades Dispatch Coordinator - Mississauga, Canada - Dogwood Ltd
Description
Dogwood Ltd. in Mississauga, ON has an opening for aConstruction/Trades
Dispatch Coordinator.
We provide commercial renovations, tenant improvements and facilities maintenance to commercial customers / businesses.
The Dispatch Coordinator performs a variety of dispatching and administrative tasks.
The person in this position is responsible for coordinating in-house technicians and subcontractors, scheduling service work and projects, and ensuring the ordering of materials and equipment.
If you are highly customer-oriented, and you have an understanding of the trades or construction industry, we would love to hear from you.
Why work for us:
- Teamwork, communication, cooperation, diversity & inclusion
- Competitive wages
- Employerpaid premiums for extended health, dental, vision care (familyfocused benefits)
- Additional benefits for life insurance, critical illness, disability insurance, outofcountry medical insurance and Employee Assistance Program (EAP)
- RRSP & employer matching
- Paid time off
- Additional paid personal days on top of vacation
- Employee referral bonuses
- Opportunities for growth / career path
- Continued education / Tuition reimbursement
MAIN RESPONSIBILITIES:
- Performing a variety of administrative and dispatch functions.
- Creating work schedules and work orders for inhouse service technicians.
- Responsible for communicating all relevant information between clients and technicians.
- Sourcing new subcontractors and vendors and adding them into the database.
- Responsible for scheduling jobs using subcontractors and creating work orders in internal system.
- Gathering quotes from various types of subcontractors.
- Supporting the preparation of quotes.
- Updating subcontractor and vendor spreadsheets.
- Following up on WSIB insurance for subcontractors.
- Following up on contracts and their submission.
- Reviewing WIP (work in progress) and requesting weekly paperwork from subcontractors.
- Responsible for communicating all relevant information between customers and subcontractors, and sending completion details to customers on a daily basis through their requested portals.
- Working in portals and updating them as required.
- Supporting the tracking of service work, and small to medium projects from start to finish.
- Responsible for ordering materials and supplies for projects.
- Assisting in calculating time and materials on work orders and preparing for invoicing.
- Sharing responsibility for emergency afterhour calls as per the rotation schedule.
- Perform other tasks from time to time, as needed.
QUALIFICATIONS / REQUIREMENTS:
Required Experience:
- 5+ years of experience as a service dispatcher in the construction or trades industry
- 2 years of administrative experience
Required Knowledge, Skills and Abilities:
- Strong computer skills in Microsoft Office (Excel, Word, Outlook)
- Knowledge of Salesforce an asset
- Strong organizational skills
- Resourceful
- Strong interpersonal skills and a level of professional assertiveness with the ability to establish and maintain effective working relationships
- Strong communication skills written and verbal
- Ability to prioritize tasks and solve problems effectively
Job Types:
Full-time, Permanent
Salary:
$55,000.00-$59,000.00 per year
Benefits:
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental pay types:
- Overtime pay
Application question(s):
- Are you legally allowed to work in Canada?
- Do you live in the surrounding areas/cities of Mississauga, ON?
Experience:
- dispatching: 5 years (required)
- administrative: 2 years (required)
Language:
- English fluently (required)
Work Location:
In person
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