Claims Assistant - Waterloo, Canada - Definity Financial Corporation

Definity Financial Corporation

Verified Company

Waterloo, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job

ID :
7040

Category :
Claims

Brand :
Definity

Regular/Temporary :
Regular

Fulltime/Parttime :
Full Time

Location :
Waterloo, Canada

Definity includes some of Canada's most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance.

With strong roots that date back to 1871, we've grown to become a digital leader in the insurance industry. We're proud to help our clients and communities adapt and thrive in a world of constant change.

Our promise to you:
It's better here. Why? Because we CARE, and we provide an employee experience that's collaborative, ambitious, rewarding, and empowering.

Our ambition is to be one of Canada's leading and most innovative P&C insurers. Come be a part of our journey, and love what you do.

Definity offers a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with.

Leaders partner with their teams to find the right balance of on-site and remote work that best meets the needs of their teams, colleagues, brokers and customers, while ensuring collaboration, teamwork and accountability for goals.

What can you expect in this role?

Setting up incoming claims, including entering information into the claims system, distributing to the appropriate claims representative
Digital document management: prepare, scan, validate and digitally process claims documents, preforming necessary checks and corrections
Process and reconcile payments within level of authority
Provide data tracking support and manage spreadsheets
Creating letter packages, mail processing and distribution
Photocopying and filing (managing closed filing and archiving)
Maintaining workload within established guidelines and service standards
Other general duties as assigned

What do you bring to the role?

You've got the three Ps down pat personable, productive and professional when talking on the phone with customers or coworkers
You're at your best when things get busy. You've mastered the art of staying calm and thinking fast on your feet. You're definitely not afraid of change
You love the idea of being part of a team.
You have a thirst for learning and pushing your own development.
You can juggle multiple projects without missing a beat or a single detail
Not only do you have excellent written and verbal skills, you might also be a bit psychic because you always seem to be able to anticipate the needs of your team.
Well organized, detailed oriented with excellent time management skills
Strong written and verbal communication skills
Strong keyboarding skills and are adept at navigating through numerous screens quickly and efficiently
Previous exposure in an accounting function would be an asset
Excellent computer skills and proficient in MS Word and Excel

Go ahead and expect a lot — you deserve it, and we've got it:

Hybrid work schedule for most roles
Company share ownership program
Pension and savings programs, with companymatched RRSP contributions
Paid volunteer days and company matching on charitable donations
Educational resources, tuition assistance, and paid time off to study for exams
Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
Wellness and recognition programs
Discounts on products and services

Background checks
This role requires successful clearance of a background check (including criminal checks and leadership references).

LI-Hybrid