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    Member Services Team Lead - victoria, Canada - BC Association of Aboriginal Friendship Centres

    BC Association of Aboriginal Friendship Centres
    BC Association of Aboriginal Friendship Centres victoria, Canada

    1 week ago

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    Description

    Member Services Team Lead

    Full-time / 35hr work week / based in Victoria, BC

    EXTERNAL POSTING

    Applications are accepted only via email (details below)

    Located within the territory of WSÁNEĆ (Saanich), Lkwungen (Songhees) and Wyomilth (Esquimalt) peoples, the BC Association of Aboriginal Friendship Centres (BCAAFC) is the umbrella association for the 25 Friendship Centres throughout the Province of British Columbia. The BCAAFC collaboratively works to promote and deliver accessible programs and services that target urban Indigenous peoples and that support their vision of health and wellness.

    We are seeking qualified applicants for the position of Member Services Team Lead. The Members Services Team ensures that Friendship Centres are supported in their capacity and sustainability to meet the needs of their local community members. The Member Services Team Lead oversees a diverse team that includes contracting, funding, training, Elders and Youth outreach. The Member Services Team Lead is a key point of contact between member Friendship Centres and BCAAFC; and in particular, provides support and direction to centres who may be experiencing operational challenges or areas of growth.

    We are seeking someone who:

    • Wants to contribute their considerable leadership skills to the strength and goals of the Friendship Centre movement
    • Is experienced and passionate about leading teams
    • Enjoys problem-solving and finding ways forward in complex situations
    • Has a demonstrated commitment to the strength and sustainability of social services
    • Is detail-oriented and familiar with managing large budgets
    • Is compassionate, action-oriented, creative, and energetic

    Qualifications:

    • Experience working with Indigenous communities
    • Knowledge of the historical and current realities of Urban and off-reserve Indigenous, Métis and Inuit people in B.C. and Canada.
    • Undergraduate degree in Indigenous Studies, Public Administration, Business Administration, Health and Social Services Leadership, or other comparable area of study.
    • 5 years experience working in a leadership position in the non-profit/public service field
    • A combination of relevant experience, education, and training will be considered.
    • Strong financial management skills, and demonstrated experience managing large budgets.
    • Strong interpersonal and conflict management skills.
    • Ability to effectively communicate both verbally and in writing.
    • The ability to juggle multiple projects, strategically identify priorities, and manage time effectively.
    • Ability to lead, problem-solve, and utilize team-building skills.
    • Knowledge of and ability to use MS Office tools – Word, Excel, SharePoint, Teams, etc.

    Employment Conditions:

    • The place of work is 551 Chatham Street, Victoria BC; a hybrid model of up to 2 days/week work from home may be considered. The BCAAFC is an accessible space including ground floor workspaces, elevator and accessible workstations.
    • The selected individual must have a stable internet connection and telephone/cell phone to work from home. IT services and laptop will be supplied.
    • The workweek is 35 hours, and some overtime and travel is required for this position.
    • Must be able to provide clear, current criminal record check
    • Proof of COVID-19 vaccination will be a requirement for the successful candidate.
    • A valid BC Driver's licence is required.

    The compensation package includes:

    • Three weeks of paid vacation (plus additional time off during office closure at the end of December)
    • Employee health benefits plan, upon completion of 3-month probation period
    • $70,000-$80,000 starting salary based on experience.
    • RRSP matching of up to 8% of annual salary to a max of $8,000 per year.
    • Monthly employee wellness fund

    To apply:

    • Email subject line must include: Member Services Team Lead
    • The opening paragraph of the cover letter should explain why you wish to work for an Indigenous organization.
    • Preference will be given to qualified Indigenous applicants. Ensure your cover letter self-identifies ancestry.

    Please send a resume and cover letter to:

    Rebecca Lang | Human Resources and Special Projects Team Lead

    Email:

    DEADLINE: June 14, 2024

    (Only shortlisted candidates will be contacted)

    Pursuant to section 41 of the BC Human Rights Code, preference will be given to qualified applicants of Indigenous ancestry.

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