- Quarterly gratuity program
- Employee rates at all Basecamp Properties
- Family and Friends discounts.
- There is room for advancement in our growing company.
- We have a friendly atmosphere.
- We believe in working hard and having fun
- Greet customers, listen, and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attraction.
- Complete the registration, check-in, and check-out procedures.
- Assist guests with payment transactions and ensure proper methods of payment are taken and processed accurately.
- Promptly answer the telephone-using positive, professional fluently in English.
- Utilize the company computers and reservation software to input and receive information.
- Remain calm and alert, especially during an emergency and/or heavy hotel activity and resolve complications such as location changes or credit issues.
- File guest complaints and inquiries; conducting thorough research to develop the most effective solutions and negotiate results.
- Assist our housekeeping team, fulfilling guest requests when required.
- Maintain a clean "guest ready" working environment.
- Other duties that may be assigned from time to time.
- Assist in keeping the common areas clean and tidy, including housekeeping duties as required.
- Assist in customer service in connection with rental amenities.
- Ability to effectively deal with internal and external customers.
- Ability to read, listen and communicate effectively in English; both verbally and written.
- Ability to accurately input information using Hotel Property Management Software.
- Must be flexible to work various shifts throughout the week.
- Must have the mobility to climb stairs throughout the day and be able to lift 40lb.
- 1 year customer service previous experience is considered an asset.
- Computer and Microsoft skills are a must.
- Ability to comprehend and perform basic mathematical operations.
- Adaptable, flexible, and dependable. Strong work ethic with a team player.
- Ability to stand for long hours and a desire to work in an outdoor environment.
-
Service Desk Agent-
1 week ago
Atlantis IT group Canada**Service Desk Agent · - (Bilingual)** · **Montreal, Canada** · **Experience-** 4-10 Years · **Duration**: · - Long Term · **Must-Have** · Knowledge on End User Computing Devices (Laptop / Desktop / VDI) · Ability to provide technical support over the phone Hands on Experience on ...
-
Customer Service Agent
2 weeks ago
Boutique 1861 CanadaCompany Description · Founded in 2009, Boutique 1861 is a fast-growing Quebec-based company specialized in women's apperel with four distinct brands : Boutique 1861, La Petite Garçonne, Boudoir 1861 and Maison Garçonne. The company has 4 stores on Saint-Laurent Street in Montreal ...
-
Service Desk Agent
1 week ago
Atlantis IT group Canada**Service Desk Agent** · **Montreal, Canada** · **Duration**: · - Long Term · **Must-Have** · Knowledge on End User Computing Devices (Laptop / Desktop / VDI) · Ability to provide technical support over the phone Hands on Experience on resolving customer issues related to the inf ...
-
Customer Service Agent
2 weeks ago
LCI Education CanadaLCI Education is a diverse learning community of 12 select higher education institutions with 23 campuses on 5 continents, and 2,000 colleagues involved in educating over 20,000 learners worldwide each year. · LCI Education also provides solutions to workforce challenges with ada ...
-
Customer Service Agent
2 weeks ago
LCI Education CanadaLCI Education is a diverse learning community of 12 select higher education institutions with 23 campuses on 5 continents, and 2,000 colleagues involved in educating over 20,000 learners worldwide each year. · LCI Education also provides solutions to workforce challenges with ada ...
-
Customer Service Agent
3 weeks ago
Novolex Canada**Why Choose Us?** · Novolex is a leader in packaging innovation, choice and sustainability. We manufacture products in paper, plastic and sustainable materials for the food, retail, health and industrial markets. · Novolex's **De Luxe Packaging** brand, has over 70 years of expe ...
-
Service Desk Agent
1 week ago
Atlantis IT group Canada**Role **:Service Desk Support (Bilingual)** · **Location **:Montreal, Canada** · **Duration **:Long term ( Onsite )** · Knowledge on End User Computing Devices (Laptop / Desktop / VDI) Ability to provide technical support over the phone Hands on Experience on resolving customer ...
-
Customer Service Agent
3 weeks ago
SSi Canada Kanata, CanadaEducation: Secondary (high) school graduation certificate · - Experience: 2 years to less than 3 years · **Screening questions**: · - Are you currently legally able to work in Canada? · - Do you currently reside in proximity to the advertised location? · - Do you have previous ex ...
-
Customer Service Agent
2 weeks ago
SSi Canada Kanata, CanadaEducation: Secondary (high) school graduation certificate · - Experience: 2 years to less than 3 years · **Screening questions**: · - Are you currently legally able to work in Canada? · - Do you currently reside in proximity to the advertised location? · - Do you have previous ex ...
-
Guest Service Agent
1 week ago
Wingate by Wyndham Kanata West Ottawa Kanata, Canada**Diversity Is Our Strength** · At Wyndham, our mission is to make hotel travel possible for all people. To achieve this, we need a team that reflects the guests that we serve. We believe in inclusion. We celebrate diversity. We are committed to equal opportunity of employment. I ...
-
Customer Service Agent
1 week ago
LCI Education CanadaAs a Customer Service Agent and under the supervision of the Admissions Manager, you will be the first point of contact between future learners and LaSalle College. Your main mission is to provide information on the institution's services, welcome our students to the site and mai ...
-
Service Desk Agent
1 week ago
n-Bits Technology Services Canada**Technical Skills**: · - Record interaction using ticket tool with proper classification · - Perform account unlock/password reset as per defined process · - Dispatch tickets to support groups post gathering required information · - Refer Knowledge base and perform troubleshooti ...
-
Financial Services Agent, Clientele
2 weeks ago
Desjardins CanadaTemporary position for 6 months. · As a client financial services agent, you work closely with advisors and provide personalized support to members and clients. You help advisors deliver services and maintain business relationships. You have the latitude and are called upon to ta ...
-
Agent Du Service Clientèle
2 weeks ago
Voxdata Canada**English version to follow** · **Prêt à vous joindre à l'un des plus importants centres d'appels de Montréal VOXDATA vous attend ** · Nous cherchons à agrandir notre équipe avec de nouveaux membres qui sont prêts à devenir nos prochains experts en offrant la meilleure expérience ...
-
Agent Service Client
1 week ago
Intact CanadaNos employés sont au cœur de ce que nous faisons de mieux : aider les gens, les entreprises et la société à aller de l'avant dans les bons moments et à être résilients dans les moments difficiles. En vous joignant à notre équipe, vous contribuerez à ces efforts aux côtés de gens ...
-
Agent ou Agente, Services Financiers, Clientèle
2 weeks ago
Desjardins CanadaPoste temporaire d'une durée de 6 mois. · La Direction Principale Acquisition et Force de Vente Mobile à pour mandat d'accroître les part de marché de Desjardins au niveau particulier dans l'acquisition de nouvelle clientèle. Plus précisément, vous travaillerez dans la Direction ...
-
Agent ou Agente Informatique, Service à L'usager
3 weeks ago
CBC/Radio-Canada CanadaTitre du poste: · Agent ou agente informatique, Service à l'usager (T et I) (hybride) · Statut d'emploi: · Permanent(e) · Exigence linguistique du poste: · Anglais, Français · Compétences linguistiques: · Anglais (Écriture - B - Intermédiaire), Anglais (Expression orale - B - Int ...
-
Agent de Service à La Clientèle
1 week ago
Beton Provincial Canada**NOTRE ENGAGEMENT**: · - Un environnement propice à la mise en valeur des employés et où l'épanouissement et la formation se retrouvent au cœur des priorités de l'entreprise. · - Un environnement toujours en action ; · - Un emploi où tu pourras mettre à profit tes talents de com ...
-
Agent(E) Au Service à La Clientèle
1 week ago
GESTION TERMICO INC. Canada**Gestion Termico** est à la recherche d'**agent au service à la clientèle** pour se joindre à son équipe de la Gare d'autocars de Trois-Rivières. · Si comme nous vous êtes dédiés à offrir un **service client hors pair** et vous avez à cœur le travail bien fait: Nous formerons un ...
-
Agent(E) Service à La Clientèle
1 week ago
Jazz Aviation Canadade l'emploi - Agent(e) — Service à la Clientèle (Temps Partiel) (ONGOING-YZV B) · Agent(e) — Service à la Clientèle (Temps Partiel) · **Date de fermeture de l'avis**: 28 avr. 2024 · Emplacement principal · : CA-QC-Sept-Îles · Horaire · : Temps partiel · **Type d'emploi**: Permane ...
Part Time Guest Service Agent - Canada - Basecamp Resorts Ltd
Description
Basecamp Property Management Ltd is a rapidly growing boutique chain of hotels and real estate developments based in Canmore, Banff, Lake Louise, Kananaskis, Revelstoke, Golden, and with many more on the way. We are a young and energetic team driven by our values and providing our guests with an exceptional experience in a home away from home. We are continuously expanding to better serve the resort communities of the Rocky Mountains.
Why Work for Us?
Position Overview
We require a Part Time Guest Service Agent for our properties in Revelstoke, who will enthusiastically greet customers and cater their needs during their stay. A strong, motivated team is already in place, and we are looking for the same drive and commitment.
Wage : $18.00-$19.00 per hour
Shifts : Part Time, Permanent, 8-hours
Key Responsibilities
Skills and Experience
At Basecamp Resorts, we are dedicated to building a workplace that values diversity and ensures equal opportunities for all. We are committed to fostering diversity and inclusion and celebrate differences. If you require accommodations during the hiring process, please contact Gabrielle at to discuss your needs confidentially.
#J-18808-Ljbffr