Parts Manager Auto Shop - Concord, Canada - ACG Certified Collision Centre
1 week ago
Description
As an Automotive Parts Manager you will play a crucial role in ensuring the smooth operation of our parts department.
You will oversee inventory, manage a dedicated team, and provide exceptional customer service to both our internal and external customers.
Your expertise will be instrumental in supporting our service and sales departments.Key Responsibilities:
Inventory Management:
Maintain accurate and organized parts inventory, optimizing stock levels to meet customer demands and minimize costs.
Procurement:
Develop and execute effective procurement strategies, including ordering, negotiating with suppliers, and managing vendor relationships.
Team Leadership:
Lead and mentor the parts department team, including hiring, training, and performance evaluations, to ensure a highly skilled and motivated workforce.
Customer Service:
Provide superior customer service by assisting customers with parts inquiries, orders, and resolving any issues promptly and professionally.
Quality Control:
Implement rigorous quality control measures to ensure the accuracy and condition of all parts, guaranteeing customer satisfaction.
Sales Support:
Collaborate with our sales team to fulfill customer requests for accessories and aftermarket parts, contributing to increased sales revenue.
Budget Management:
Responsible for managing the parts department budget, tracking expenses, and revenue to achieve financial goals.
Qualifications:
- Proven experience in automotive parts management with a strong understanding of inventory systems and procedures.
- Exceptional leadership and team management skills.
- Customercentric mindset with excellent communication and interpersonal abilities.
- Proficiency in computerized inventory and parts management systems.
- Indepth knowledge of automotive parts and accessories.
- Strong negotiation and vendor management skills.
Salary:
$20.00-$45.00 per hour
Schedule:
- Monday to Friday
Work Location:
In person
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