Logistics Coordinator - Brampton, Canada - Legacy SCS

Legacy SCS

Verified Company

Brampton, Canada

2 weeks ago

Posted by:

Sophia Lee

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Description

Job Purpose:

To arrange, coordinate and monitor transportation of freight from origin to destination on behalf of LEGACY's customers, and to provide an excellent service experience.

Job Summary

As Logistics Coordinator, you play a fundamental role in helping our customers move their goods in the most cost-effective way and achieving our ambitious revenue growth objectives.

You must be comfortable negotiating on the phone and building relationships with customers as well as carriers. You will be self-motivated, driven to succeed, and thrive in a fast-paced environment.

This is an entry level position and with the right attitude, performance, and training, there is potential for this role to advance to a Carrier Development Coordinator role and/or Account Manager position.

Essential Duties and Responsibilities

Scheduling and booking shipments to meet agreed transit times
Dispatching carriers
Tracking and tracing shipments, providing timely updates to customers
Resolving shipment problems in a timely and constructive manner to minimize delays
Monitoring and following up on additional costs occurred during transit to minimize order costs
Communicating with customers in an excellent customer service manner and building rapport as a responsive and creative problem solver
Communicating with carriers in an excellent professional manner and developing relationships as a fair business partner
Maintaining accurate database entries (notes, shipment details, shippers, carriers, etc.)
Maintaining accurate and timely billing entries
Maintaining shared files and SOP's
Contributing to a healthy working atmosphere where teamwork, communication, and a strong focus on LEGACY culture and values are expected
Other duties, as required, may be assigned

Qualifications

Interest in working in transportation industry
Transportationrelated College or University education preferred
Experience in transportation industry preferred
Experience in intermodal/road transport, and/or brokerage environment preferred
Excellent verbal and written communication skills.
Ability to multitask, prioritize, and manage time effectively
Great customer service skills
Enthusiasm and high energy
Strong work ethic & coachable
Insatiable curiosity, always willing to learn and grow with the company into progressive roles and responsibilities
All duties and responsibilities are expected to be carried out in a manner consistent with LEGACY Core Values
Financial Stability, Customer Focus, Being the Best, Servant Leadership, Integrity, and Making a Difference.

Company Overview

LEGACY Supply Chain Services is a privately-owned 3PL specializing in providing full-service solutions that are flexible and customizable, designed to adapt quickly to the demands of your business and an ever-changing economic landscape.

Job Types:
Full-time, Permanent

Pay:
$55,000.00 per year

Benefits: