Oracle Cloud ERP Transformation Program Manager - Canada - Trinamix Inc

Description

About Trinamix, Inc.

Trinamix is a global solution provider specializing in Oracle Applications Consulting, Advisory, Implementation, Process Optimization with a primary focus on Oracle SCM, ERP, EPM, CX, FAW, OAC, OIC and cutting-edge emerging technologies eg. IOT, IIOT, AI, Machine Learning, Blockchain/Distributed Ledger--based applications and Solutions. Our comprehensive suite of services encompasses Advisory, Roadmap, Implementation, Business Process Transformation, Value Assessment, Change Management and Managed Services.

Trinamix, Inc. has been awarded Oracle Partner of the Year for Business Impact in 2023 at Oracle Cloud World. Customers of Trinamix, Inc. have won Supply Chain Excellence Awards for consecutive years from 2018 – 2023.

Trinamix, Inc. is the only Oracle System Integrator, other than Big 4, who has been rated as Leader in IDC MarketScape for Worldwide Oracle Supply Chain Oracle Ecosystem Services for 2022 and 2023. Trinamix, Inc. is featured in Gartner's System Integrator Guide for Oracle Cloud Application Services, worldwide.

Our Specializations

At Trinamix, we pride ourselves on delivering industry vertical/niche-specific SaaS,PaaS,IAS-based solutions that seamlessly integrate with Oracle Cloud Applications enterprise footprint. Our expertise extends across Public and Private Sectors through diverse domains including Industrial Manufacturing, High Tech/OEM, Healthcare, Distribution, Telecom, CPG/Retail, F&B, Oil & Gas, industries. We offer a wide array of resilient planning products designed to enhance the digital thread of our customers.

Trinamix Global Presence

Headquartered in the United States, Trinamix has established a robust global presence with local offices strategically located in Canada, the United Kingdom, Australia, Japan, and India. This allows us to provide localized support and tailored solutions to meet the unique needs of our clients across different multi global geolocations.

At Trinamix, we are committed to empowering businesses through innovative Oracle solutions, driving digital transformation, and ensuring the success of our clients across various industries.

Role : Program Manager - Oracle Cloud ERP Transformation

Role Overview

As a Program Manager, you will be a transformation maven, responsible for the end-to-end delivery and management of ERP driven programs. Leveraging your expertise in Oracle/Other Cloud ERP solutions and program management, you will lead teams to deliver innovative,

high-quality solutions that meet our clients' business needs. This role requires a proactive approach, excellent communication skills, and the ability to build collaborative relationships with clients and internal/external stakeholders.

Key Responsibilities

Program Leadership

• Lead programs and projects from initiation to completion, ensuring the delivery of innovative solutions aligned with client priorities
• Set up and lead effective governance and PMO processes, overseeing decision-making, deliverables, stage gates, schedule, resources, and costs
• Showcase collaborative leadership skills, interpersonal skills, coaching skills, cross-team management skills
• Leading teams to generate a vision, establish direction and motivate members, create an atmosphere of trust, leverage diverse views, coach staff, and encourage innovation
• Build relationship with Program Leadership with effective communication and soft skills
• Assess and implement improvements in business processes within and across functions
• Demonstrating superior analytical, quantitative and conceptual thinking skills and strong interpersonal and communication skills to ensure successful client projects and team performance.

Client Engagement

• Actively build positive, collaborative relationships with clients to understand their business priorities and meet the delivery expectations and quality.
• Identify stakeholders across customer and internal teams and perform deep stakeholder analysis including resource backfills and resource contingency planning.
• Identify and address client needs by developing impactful client relationships
• Effectively manage Client feedback and address Client escalations

Team Management

• Build and manage cross functional project teams with diverse expertise across Business and Technology, ensuring alignment with broader business goals and strategies.
• Monitor and manage team goals and performance, providing guidance/mentorship/ coaching as per the global delivery model
• Managing resources across multiple geographies
• Building and developing diverse and inclusive teams

Program Planning, Scope Management and Execution

• Take end to end accountability in planning, orchestrating and execution of program objectives, goals and scope
• Ensure quality project delivery under the agreed budget and scope
• Develop integrated project plans and drive teams towards on-time delivery
• Set up project governance structure and rhythm according to services delivery methodology.
• Create milestone-based delivery plans/models aligning to the global delivery model
• Define task level details and accountability across various sub-tracks within program
• Define milestone entry and exit criteria for the program.
• Identify and drive client ownership, responsibilities and commitments as per agreed RACI matrix
• Take a lead at effort estimation and resource assignment according to SOW and project commitment.
• Advise clients proactively on upcoming quarterly upgrades and other Oracle dependencies as per the project milestones
• Responsible for effective communication and change management with clients and all stakeholders to align on planned cut over activities/shut-down phases/black out periods
• Proven ability in Client Conflict Management, Risk Mitigation and Resolution
• Proven ability to deep-dive into existing and potential functional/technical problem areas (Finance/Supply Chain), developing corrective course of action
• Preparing and presenting complex Project documentation with accuracy
• Understanding and replicating high standard of client services, modeled through ability to develop work approach, project plans and communication methods to meet/exceed client requirements and establish maximum impact/outcomes
• Leverage project management skills to lead and facilitate meetings
• Execute and distribute information via communication planning, messaging, tracking and reporting pertaining to the Project/Program
• Demonstrate experience with Microsoft suite and other standard applications used for Project Delivery

Continuous Learning and Innovation

• Stay current on Oracle Roadmap and releases, Oracle Cloud ERP methodologies, tools, and assets/accelerators
• Keep skills up to date w.r.t. Industry certifications and trainings, as relevant to the role

Qualifications

• Bachelor's degree or equivalent, with at least 12 years of Information Technology experience in Oracle or any other Tier 1 ERP application.
• Minimum of 8 years' experience delivering and managing complex ERP programs (preferably Oracle cloud).
• Minimum of 5 years' experience managing a project team of ERP resources, onshore and offshore.
• Hands on experience is expected in different methodologies of Project delivery like Waterfall, Agile, Scaled Agile and hybrid
• Hands-on experience across MS Projects, JIRA, MS Technologies and other Project Management tools/applications.

Desired Qualifications

• Post Graduate degree
• Professional certifications (e.g., PMP, PRINCE2, SAFe, CSM, Oracle, Cloud)
• Experience with Agile/Devops and knowledge of industry-specific domains (HiTech/CPG/Logistics) is advantageous.
• Prior experience with managing Oracle Cloud ERP programs at Big4 or other leading consulting firms is preferred.
• Prior experience with coordinating Oracle ERP Transformation programs with Oracle Sales Team, Oracle Support Team, Oracle Customer Success Team is preferred
• Prior experience with collaborating across Customer Team, Tax Software Vendor, WMS software Vendor, CRM Software Vendor as part of Oracle ERP Transformation programs is preferred
• Deep expertise in industries such as financial services, high-tech, telecommunications, manufacturing, energy, retail, pharmaceuticals, or travel and logistics
• Proven record of high performance and substantial achievements in your past positions
• Ability to work effectively with people at all levels in an organization
• Solid functional knowledge, including but not limited to strategy, business development, manufacturing, supply chain, product development, project management, marketing and sales, etc.
• Demonstrated leadership ability in a team environment

Location

This is a remote role with an expectation of 30% travel within the United States or Canada.

Note: The job may entail some travel based on business needs.

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