Account Executive, Premium Sales - Winnipeg, Canada - True North Sports + Entertainment

Sophia Lee

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Sophia Lee

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Description

True North Sports + Entertainment is looking for a dedicated and sales-driven individual to join our Premium Sales & Service team.


Reporting to the Manager, Premium Sales & Service, the
Account Executive, Premium Sales & Service will be responsible for building meaningful and collaborative relationships with stakeholders to ensure the retention and growth of True North revenue.


What to be excited for in this role:

  • Generate new business revenue by selling Season Ticket Memberships, individual suites, premium experiences, and group offerings.
  • Provide exceptional customer service to Premium clients.
  • Manage client requests professionally and proficiently with a focus on building relationships and developing a rapport to ensure retention and growth of revenue.
  • Effectively and consistently manage a targeted list of Premium accounts to the highest level of customer service with targeted number of proactive customer contacts throughout the year.
  • Complete a targeted number of contacts for revenue targets associated to growing incremental revenue for True North, including but not limited to, additional suite tickets (SRO's), ticket packages, groups, and experiences.
  • Execute a targeted number of touchpoints with Premium clients throughout the season.
  • Maintain accurate and detailed client records in a CRM database.
  • Provide technical support and customer service at Winnipeg Jets, Manitoba Moose, and Canada life Centre events, as required.
  • Participate and collaborate in weekly meetings and training sessions.

What we need from you:


  • Previous successful sales experience (minimum 3 years).
  • Bachelor's degree or diploma in Business, Management, Administration, or related field, an asset.
  • Results driven with the ability to set goals and deliver on priorities.
  • Ability to generate incremental revenue through call campaigns with defined targets.
  • Demonstrate excellent verbal, written communication skills, in addition to the ability to have a strong phone presence.
  • Strong interpersonal skills with experience in developing and building professional business relationships.
  • Experience with ticketing systems and/or a CRM software, is an asset.
  • Proactive in anticipating challenges and providing superior guest experience service solutions.
  • Superior attention to detail and excellent personal organization.
  • Strong organizational skills to stay on task and effectively manage competing demands towards successful and timely completion of projects.
  • Flexible with working evenings, weekends, and holidays on an as needed basis.

Why you should join us


As a top employer in Manitoba since 2008, True North Sports + Entertainment offers challenging and meaningful work in a fast-paced work environment, exciting opportunities with room to grow and develop, a variety of work day-to-day, and a rewarding and enjoyable place to work.


Submission Requirements:


Closing Date:
Tuesday, July 18, 2023


Work Location:
In person

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