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    Managed Services Risk Leader - Toronto, Canada - Taleo BE

    Taleo BE
    Taleo BE background
    Description

    Line of Service

    Internal Firm Services

    Industry/Sector

    Not Applicable

    Specialism

    IFS - Network Management

    Management Level

    Senior Manager

    Job Description & Summary

    A career in Risk Management, within Internal Firm Services, will provide you with the opportunity to advance and foster integrity based decision making and conduct by PwC professionals throughout our organisation. You'll focus on promoting and monitoring compliance with applicable external laws and regulations as well as internal policies and procedures to help manage PwC's regulatory, litigation, and reputational risk.

    Our Operations team helps internal leaders validate and improve the reliability and effectiveness of business operations. You'll help the team with issues related to business continuity, environmental risk, crisis management, process systems and risks associated with operations, health and safety and technology.

    Meaningful work you'll be part of

    As an Managed Services Risk Leader, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:

    • Architect and manage a leading enhanced risk framework tailored for our Managed Services, leveraging emerging technologies such as AI and Automation to drive compliance and speed to market. Ensure this framework aligns with our firm's overarching risk strategy and global guidelines
    • Drive strategic discussions on risk management, partnering with business and technology specialists and various stakeholders. Oversee and guide our Acceleration team, ensuring their effective support for our risk initiatives
    • Monitor industry shifts, emerging risks, and regulatory updates related to our Managed Services implementation. Advise top leadership, including board members, on adjusting our framework in response
    • Deliver impactful firmwide training on Managed Services risk management. Foster a culture centered on informed and ethical decision-making
    • Partnering with our Analytics experts, use data to craft KPIs that measure our delivery effectiveness, reporting insights to senior leadership. Continuously enhance our firm's integrated risk capabilities, spearheading new initiatives using AI and emerging technologies in conjunction with our leverage model
    • Develop and uphold risk management policies ensuring compliance with current standards
    • Liaise with Risk & Quality teams, Internal Audit, and Governance teams to increase effectiveness of our control environment
    • Regularly report to the Office of the Chief Risk and Resilience Officer and other high-level stakeholders about the status of risk management initiatives, challenges, and successes, while also leading strategic discussions on these topics

    Experiences and skills you'll use to solve

    • Experience with risk management software and other technological tools that support risk analysis is desirable
    • A solid understanding of emerging technologies, their applications in managed services, and their associated risks
    • Familiarity with laws, regulations, and industry standards relevant to emerging technology, professional services and accounting industry
    • Knowledge of data protection and privacy regulations such as GDPR and PIPEDA
    • Interest in leveraging emerging technology, data analytics, and visualization tools to identify, assess, and monitor risks
    • Ability to manage multiple projects and deadlines simultaneously, with strong prioritization and delegation skills
    • Excellent leadership skills and the ability to guide teams, conduct training, and foster a culture of risk-aware decision-making
    • A demonstrated commitment to valuing differences and working alongside and/or coaching diverse people and perspectives

    Why you'll love PwC

    We're inspiring and empowering our people to change the world. Powered by the latest technology, you'll be a part of amazing teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about us at

    Your Application to PwC

    We embrace new technology to deliver securely and differently for our candidates. To protect your personal information, apply at and visit to learn more about what your recruitment experience could look like.

    The most connected firm through activity based working

    PwC Canada is committed to cultivating an inclusive, hybrid work environment - one that is collaborative, supportive and productive. We work in-person and virtually, as is best suited for our clients, teams and people. We want you to be intentional with your work, how you do it and where it's done. PwC offices are hubs of connectivity and learning. We strongly encourage our people to prioritise in-person work, whether it's in the office or at a client site. This means we expect you to be in-person (either with clients or in the office) at least half of your time. We know that hybrid work is all about balance, and capturing the benefits of in-person work is essential to your growth at the firm. Exact expectations for your team can be discussed with your interviewer.

    Education (if blank, degree and/or field of study not specified)

    Degrees/Field of Study required:Degrees/Field of Study preferred:

    Certifications (if blank, certifications not specified)

    Required Skills

    Optional Skills

    Desired Languages (If blank, desired languages not specified)

    Travel Requirements

    Not Specified

    Available for Work Visa Sponsorship?

    No

    Government Clearance Required?

    No

    Job Posting End Date

    At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We're committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.We're committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.To learn more about inclusion and diversity at PwC Canada: Be a part of The New Equation.Chez PwC Canada, notre atout le plus précieux, c'est notre personnel. Et c'est en apprenant les uns des autres que nous devenons plus forts. Nous avons à cœur de créer une communauté équitable et inclusive de professionnels de la résolution de problèmes, dans laquelle chacun se sent vraiment à sa place. Nous savons que l'expérience peut prendre diverses formes et, pour nous, donner confiance au public et résoudre des problèmes importants n'est possible que si notre milieu de travail reflète la diversité de la société dans laquelle nous vivons.Nous tenons à répondre à vos besoins tout au long du processus de demande d'emploi, d'entrevue et d'embauche. Si vous avez besoin de mesures d'adaptation pour être parfaitement à l'aise, faites-le-nous savoir à l'étape de la demande d'emploi.Pour en savoir plus sur l'inclusion et la diversité chez PwC Canada: Faites partie de La Nouvelle équation.


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