Integration Support Analyst - Owen Sound, Canada - brightshores

brightshores Owen Sound, Canada

2 weeks ago

Full time,

Description

Qualifications / Skills / Abilities:

Required

3 Year degree or diploma in Computer Science or equivalent experience

COMPTIA A+ or Network+ Certification

Minimum of 3 year experience in a multidisciplinary healthcare environment

Minimum two years' experience working with personal computers in a corporate network environment

Solid understanding of policies and processes in site (s) being supported

Proven self-starter with sound judgment and decision making ability with evidence of critical and logical thinking

Demonstrated diplomacy and tact and ability to negotiate deliverables with user community and colleagues

Advocate for change to an electronic environment

Demonstrated understanding of health service integration

Demonstrated knowledge of I-Bus, Olympus and Cerner 7-24 environment

Knowledge of health industry standards for Electronic Information security

Proficient in MS windows, word and excel

Ability to troubleshoot and probe to conduct accurate analysis of issues

Knowledge of computer operations, system and network monitoring, hardware and software

Comprehensive experience in set-up, configuration and support of networked PC's

Successful completion of a skills assessment prior to employment

Ability to resolve advanced level technical issues through independent research and creative solutions

Ability to prioritize, work both independently and as an effective team member and respond quickly and effectively in a busy environment

Ability and willingness to continually upgrade skills

Demonstrated ability to work under pressure, prioritize and deal with multiple conflicting demands

Availability for overtime and flexibility of hours of work, some weekend work required

Valid Ontario driver's license and use of vehicle to travel to other sites

Willing to work on-call on a schedule as part of a bigger team

Recent satisfactory performance and attendance

Adherence to Brightshores 'CARE' Behaviours (Collaboration, Accountability, Respect, Excellence) and 'LEAD' Competencies (Lead by example, Empower, Achieve results, Develop others) and a commitment to a safe workplace free of violence and harassment

Advocates and supports a culture of patient safety and demonstrates an understanding of how the department service and assigned responsibilities contribute to overall patient safety at Brightshores through patient safety knowledge, skills and attitudes

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