Retail Manager - Tillsonburg, Canada - Moffatt & Powell Rona

Moffatt & Powell Rona

Verified Company

Tillsonburg, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Exciting Career Opportunity as a Retail Store Manager in our Tillsonburg location

Position Summary
Committed to exceeding customer expectations, Moffatt & Powell Rona emphasizes the values of Care, Commitment, Community, and Continuous Learning.

The Retail Manager is a crucial leader responsible for daily operations and the company's profitability, aligning with established business objectives.

The Retail Manager champions the company's mission, vision, and values:
Effective communication, accountability, united team, and community engagement.

Key Responsibilities:

Customer Service and Sales Leadership

Customer service and sales leadership responsibilities focus on providing exceptional service to customers, mentoring and coaching store associates, and driving sales growth.

This involves setting sales targets, developing strategies to achieve them, and ensuring all retail associates are knowledgeable about products and provide excellent customer service.

Operational Management

Operational management responsibilities involve ensuring compliance with health, safety, and security regulations, efficient inventory management, maintaining store displays, managing pricing strategies, purchasing merchandise, and overseeing staff to ensure productivity and effective operations.

Communication and Leadership

Communication and leadership responsibilities focus on effective communication skills and flexibility to perform additional duties as assigned, demonstrating leadership qualities to adapt to changing circumstances and support overall store operations.

Health and Safety Compliance
Health and safety compliance responsibilities involve ensuring a safe and secure work environment for employees and customers.

This includes adhering to health, safety, and security regulations, participating in health and safety programs, and participating in accident and incident reporting and investigations as necessary.

Qualifications and Skills:

Excellent Customer Service Skills

Relationship Building (Trust & Credibility)

Ability to Merchandise and Understand Planograms

Plan, Prioritize, Organize & Execute

Analytical Problem Solving

Coping Skills

Ability to train and motivate staff

Effective verbal and written communication

Ability to quickly learn and adapt to sales software

Professional, responsive, and positive work attitude

Ability to Delegate

Influence a team to achieve common Goals

Support the movement of upward and downward communication

Behave in a manner that is consistent with the Organizational values and expectations