Assistant Store Manager - Ottawa, Canada - Tokyo Smoke

Tokyo Smoke

Verified Company

Ottawa, Canada

6 days ago

Posted by:

Sophia Lee

beBee Recruiter

Description

The Assistant Store Manager is responsible for creating and maintaining an exceptional customer experience within the cannabis retail location. Working with the Store Manager, you maximize brand awareness and drive sales. You are part of a new lifestyle brand and are committed to sharing its core values with customers.

You know what it takes to be a team player and partner with a Store Manager to create a thriving retail business and culture.

Some would call you a trailblazer - you aren't afraid of taking risks or dealing with ambiguity. You thrive in environments where you get to problem solve, be creative and overcome challenges to achieve business metrics.

Recognizing that we operate in a burgeoning industry, you see the immense value in our retail locations as billboards for the brand and take pride in improving all aspects of the store to ensure the store's success within the recreational cannabis landscape.

Responsibilities

Partner with the Store Manager to drive sales and brand awareness
Support with overseeing the store architecture and delegating duties accordingly
Support the Store Manager to ensure staff are engaged and decrease turnover
Assist in hiring and building strong internal pipelines through coaching
Deliver exceptional customer service and lead by example
Support in managing all instore product and merchandise
Offer solutions to the Store Manager to build a strong business and culture
Seize opportunities to drive results and ensure operational excellence
Train and develop your team of retail sales staff; ensure staff are educated on all products
Build and cultivate lasting customer relationships and enable all staff members to do the same
Demonstrate strong time management and organization skills to keep priorities in focus
Effectively communicate needs and ideas to upper management in order to elevate the business
Meet sales targets and ensure the business achieves profitability by supporting the Store Manager in controlling costs (labour, supplies, inventory etc.)
Create relationships with local businesses and participate in community events
Stay uptodate (and ensure staff are up to date as well) with product knowledge, company information, new launches, campaigns and promotions
Enforce all company policies and programs, ensuring compliance
Adhere to all legislative requirements of cannabis retailers, including federal, provincial and municipal legislation

Qualifications

Minimum 35 years in retail management
Resourceful, creative and solutionoriented
Ability to plan, prioritize and organize
A leader with a proven ability to train others and retain talent
Ability to analyze sales reports, identify business trends, and react quickly to the needs of the business
Strong floor leadership and coaching skills to develop and motivate a sales team
Proven ability to drive positive customer experiences that build loyalty and deliver measurable results
Ability to manage competing priorities in a fastpaced environment
Industry awareness and strong business acumen
Strong verbal and written communication skills and excellent organizational skills
You are passionate about cannabis and are excited to bring it to market for recreational purposes
You are open to feedback and coaching
You demonstrate high levels of integrity and personal responsibility
You are trustworthy and customeroriented
Bonus points if you've worked in a regulated environment before

Requirements:

Minimum age 19 years old or as specified by provincial government
Must be flexible with hours of work and be comfortable with ever changing duties
Can Sell certification required
Criminal background check required