- Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
- Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line.
- Answers phone calls, providing price quotes and other information in a courteous and cheerful manner.
- Assists technicians at the back counter, ensuring that the Tech presents a hard copy of the Repair Order with the appropriate lines/complaints when requisitioning parts.
- Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
- Provides a high level of service to internal and external customers.
- Pulls and fills orders from stock.
- Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
- Locates out-of-stock parts from outside sources and submits an emergency order, if necessary.
- Notifies the service advisor and the customer when special ordered parts have been received.
- Notifies the body shop when all parts have arrived and when they will be delivered.
- Pulls orders for delivery to the body shop, making sure all parts are tagged with customer names and job numbers.
- Follows up on back-ordered parts.
- Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required.
- Replenishes assigned inventory daily.
- Assists outside sales representatives with their orders.
- Makes sure all internal requests for parts are billed on the service repair order.
- Receives payment from retail customers or obtains credit authorization.
- Ensures that all charge sales are signed by the customer.
- Ensures that all customers receive their copy of the invoice.
- Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
- Issues and tracks requested shop tools to technicians.
- Keeps orderly records of all repair orders, invoices, insurance estimates, and special order parts.
- Sets up orders for daily shipment, delivery, or pick-up.
- Solicits assigned accounts by phone.
- Keeps front and rear counter areas clean and uncluttered.
- Cleans computer terminals and printers daily.
- Participates in all training programs that are made available.
- Keeps current on new products and product updates.
- Participates with the parts manager in maintaining a lost sales tracking program.
- Maintains professional appearance.
-
Parts Advisor
1 day ago
AutoCanada Inc. London, Canada**Parts Advisor** · **London Kia** · **London, ON** · Are you looking to drive your career forward? · London Kia is looking for a Parts Advisor** **to join our growing team Your love of cars & dealing with the public coupled with your commitment to delivering the highest level of ...
-
Automotive Parts Advisor
1 day ago
Strickland's Stratford Toyota London, Canada**Parts Advisor, Strickland's Stratford Toyota - Stratford, Ontario** · Strickland's is looking for a special person to join our parts & service team at our Stratford, Ontario dealership · **About Strickland's**:At Strickland's Stratford Toyota we're happy to help. We pride ourse ...
-
Collision Centre Parts Advisor
10 hours ago
Finch Hyundai London, CanadaFinch Collision is looking for a hard-working person who can handle a fast-paced position in our growing parts receiving department. · Responsibilities will include communicating with parts delivery drivers, mirror-matching of parts, receiving in and processing parts orders throu ...
-
Parts Advisor
10 hours ago
Stratford Kia Stratford, CanadaIf you are an enthusiastic individual with a passion for selling Parts and you enjoy working with customers and a supportive team, then we want you to be part of our Stratford Kia team as a Parts Advisor · **Responsibilities**: · - Identifies and orders customers' parts and acces ...
-
Automotive Parts Advisor
1 day ago
Strickland's Stratford Toyota Stratford, Canada**Parts Advisor, Strickland's Stratford Toyota - Stratford, Ontario** · Strickland's is looking for a special person to join our parts & service team at our Stratford, Ontario dealership · **About Strickland's**:At Strickland's Stratford Toyota we're happy to help. We pride ourse ...
-
Parts and Service Advisor
1 day ago
Bluewater Trailers Strathroy, Canada**Primary Responsibilities**: · - Receive parts, maintain parts inventory, organize, and label parts · - Schedule any work repairs that are part of a customer or inventory repair · - Arranging for delivery or shipments of any parts · - Scheduling servicing or repair appointments ...
-
Associate Manager
1 day ago
Canada Life Assurance Company London, Canada**Job Description**: · **We are Canada Life** · Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success. · You can be your best here. You're part of a diverse and inclusive ...
-
Group Benefits Administrator
1 day ago
Selectpath Benefits & Financial Inc. London, CanadaTHE OPPORTUNITY · The Benefits Administrator provides administrative support to the Practice Advisor and clients of Selectpath. In this position, you will be responsible for handling client and Advisor inquiries and requests related to Group Benefits products. · **WE OFFER YOU**: ...
-
Service Advisor
10 hours ago
AutoCanada Inc. London, Canada**Service Advisor** · **London Honda** · **London, ON** · **London Honda** is an **AutoCanada dealership,** and we are looking for a **FT Service Advisor** to join our growing team · **Position Overview**: Documents customer concerns and advises customers on recommended and requi ...
-
Human Rights Policy Advisor
10 hours ago
Thames Valley District School Board London, CanadaThe Human Rights Policy Advisor will have extensive knowledge of the Ontario Human Rights Code. They will provide advice and guidance in the creation and review of school board policies and procedure to ensure they align with the Ontario Human Rights Code, the Education Act and t ...
-
Manager, Client Services
1 day ago
Sephora London, Canada**Job ID**: 216943 · **Store Name/Number**: ON-Masonville (0852) · **Address**:, London, ON, Canada (CA) · **Full Time/Part Time**: Full Time · **Position Type**: Regular · **You'll love working here** · As Manager, Client Services, you will be responsible for managing all servic ...
-
Service Advisor
1 day ago
AutoCanada Inc. London, Canada**Service Advisor** · **South London Nissan** · **London, ON** · Are you looking to drive your career forward?**South London Nissan** is · - ** **always looking for those who are passionate about delivering an exceptional customer experience to join our growing team as a · - **Se ...
-
Benefits Associate
1 day ago
Selectpath Benefits & Financial Inc. London, CanadaWHO ARE WE? · Selectpath Benefits & Financial Inc. works in partnership with our clients to guide them along "the Right Path" to financial security and success by implementing customized solutions through innovation, excellence and integrity. Our team of industry experts speciali ...
-
Scotiamcleod Administrative Associate
1 day ago
Scotiabank London, CanadaRequisition ID: 177497 · As a cornerstone business within Scotia Wealth Management, ScotiaMcLeod has earned a reputation for integrity based on service excellence and trusted investment advice. Our advisors and teams pride themselves on exploring innovative approaches to protecti ...
-
Outbound Sales Representative
10 hours ago
The Mobile Shop London, Canada**The Mobile Shop Careers - Outbound Sales Representative** · **What is The Mobile Shop?** · Technology is a part of our everyday lives. We at The Mobile Shop connect thousands of Canadians every year with the newest and most innovative phones and plans that the market has to off ...
-
Student Organizations Advisor
1 day ago
The University Students Council, Western University London, CanadaJOB POSTING · Tuesday, August 1, 2023 · Student Organizations Advisor · Full-Time Permanent Position · The University Students' Council at Western University is seeking a Student Organizations Advisor in the Information Systems Department on a Full-time permanent basis. This posi ...
-
Service Advisor
10 hours ago
Oakridge Ford London, CanadaOakridge Ford is searching for an Automotive Service Advisor If you have Service Advisor experience, a dynamic personality, a great worth ethic and have an organized approach to your daily life then you have what we are looking for as we can teach you the rest · A Career with Us ...
-
Automotive Service Advisor
1 day ago
Highbury Ford Sales Ltd London, Canada**Summary**: · As an Automotive Service Advisor your job starts by fostering existing Service Customer Relationships, while working with management on strategies to grow and expand Retail & Commercial Service business. · You will be focusing on retention, customer satisfaction an ...
-
Residence Advisor
1 day ago
LIA London, Canada_High School Student Residence Advisor_ · Job Description: We are looking for a responsible individual to oversee international students at our **_STUDENT RESIDENCE._** · The Residence Advisor is responsible for the safety and security of the students and all building property in ...
-
Client Service Representative
1 day ago
Canada Life Assurance Company London, Canada**Job Description**: · As a · **Client Service Representative** you will be responsible for providing prompt, courteous and professional service to our policy holders, advisors and administrative staff. You will respond to telephone inquiries by providing accurate information on ...
Parts Advisor - London, Canada - Rafih Auto Group
Description
Parts Advisor
Looking for a New Challenge? Look no further than Oakridge Ford Oakridge Ford is a proud member of the Rafih Auto Group and is looking to grow and expand its business in the Essex area To do this, Oakridge Ford is searching for a Parts Advisor If you have Parts Advisor experience, a dynamic personality, a great worth ethic, and have an organized approach to your daily life then you have what we are looking for as we can teach you the rest
Essential Duties:
Rafih Auto Group offers a great compensation package including Health Benefits, a great working environment, professional development training, and opportunities for advancement in one of Canada's largest automotive dealership groups.
Rafih Auto Group has accommodation processes and policies in place and provides accommodation for employees with disabilities. If you require a specific accommodation because of a disability or documented medical need, please contact the Human Resource office so that arrangements can be made for the appropriate accommodation to be put into place before you begin your employment.
Location: Oakridge Ford