- Delivering exceptional customer outcomes by leveraging a blend of excellent communication, technical and customer service skills. You take pride in your work, and maintain high standards in all your interactions
- Identifying upsell and cross-sell opportunities and promoting additional products and services to homeowners
- Installing and repairing residential alarm and automation systems
- Educating customers on smart-home technology, and providing expert analysis to build solutions that address customer needs and concerns
- Technical expertise that included the design of seamless home networks and advanced video solutions. In addition, provide support for other products such as, internet, TV, and audio-video solutions
- Collaborating with vendors for project execution
- Managing projects from start to finish
- Competitive salary and benefits package
- Opportunities for professional growth and development in the residential security sector
- Supportive and collaborative work environment focused on residential customer satisfaction
- Chance to work with cutting-edge technologies and solutions for residential security needs
- Enhanced track record of delivering exceptional customer service, coupled with a proactive approach to assisting customers in various areas when required.
- You're comfortable with solutions based selling, recommending products to your customers and up-selling and cross-selling TELUS services and products
- Normal colour vision which is required to work with color-coded wiring
- Proactiveness, demonstrated effective decision-making skills and ability to work effectively with limited supervision
- Ability to plan, prioritize and thrive in a dynamic, rapidly changing environment and effectively work in a team environment and collaborate with other departments
- Follow safe work practices and abide by all safety rules and regulations
- Exhibit enthusiasm to continuous learning, high performance and have a demonstrated ability to learn and apply learned skills to related situations
- Proven experience in delivering security solutions and services to residential customers
- Strong knowledge of Wi-Fi setup and troubleshooting techniques in home environments
- Familiarity with premium audio-video products and their installation in homes
- Excellent project management skills with a focus on completing residential projects
- You can handle physically demanding work, which includes heavy lifting, crawling in confined spaces, working in all weather conditions and are comfortable working at heights and climbing ladders
- Flexibility to work various shifts: days, evenings, weekends, statutory holidays, to meet business needs
- Fluency in English, with proven professional oral and written communications skills, proficiency in other languages would be a bonus
- You are bondable (a security clearance and criminal record check is required), with a clean and valid Class 5 Driver's License without GDL or restrictions - or other provincial equivalent (a driver's abstract will be required)
- Post-secondary education in electronics, computers/IT or similar is an asset
- Security Systems Technician Trades Qualified (TQ) certification is an asset
- Previous security alarm installation experience is an asset
-
Parts & Service Administrator
1 week ago
Arbutus RV & Marine Sales Ltd. Parksville, CanadaTHIS POSITION IS LOCATED AT OUR _**PARKSVILLE**_ LOCATION · **Who are we?** · Arbutus RV is Vancouver Island's premier one-stop shop for everything RV. Meeting the needs of RVers since 1988, Arbutus is Vancouver Island's largest sales, parts and service team at 7 locations throug ...
-
Sw Ast 15r
2 days ago
BC Public Service Parksville, CanadaPosting Title- SW AST 15R - Social Work Assistant- Position Classification- Social Worker Assistant R15- Union- GEU- Location- Parksville, BC V9P 2H7 CA (Primary)- Salary Range- $53, $60,707.45 annually- Close Date- 2/7/2023- Job Type- Regular Full Time- Temporary End Date- Minis ...
-
Site Coordinator
1 week ago
Highstreet Parksville, Canada**THE OPPORTUNITY** · **Do you enjoy making a difference?** Do you like keeping things organized, clean and orderly? Are you passionate about safety programs that go beyond paperwork and actually keep people safe? Do you like solving problems and helping your team be productive? ...
-
Pharmacy Assistant
3 days ago
CareRx Parksville, Canada**About CareRx** · CareRx is Canada's leading provider of specialty pharmacy services to seniors. We serve more than 96,000 residents in over 1,600 seniors and other communities (long-term care homes, retirement homes, assisted living facilities, and group homes). We are a nation ...
-
Clk 09r
3 days ago
BC Public Service Parksville, CanadaPosting Title- CLK 09R - Team Assistant- Position Classification- Clerk R9- Union- GEU- Location- Parksville, BC V9P 2H7 CA (Primary)- Salary Range- $45, $51,427.75 annually- Close Date- 2/6/2023- Job Type- Regular Full Time- Temporary End Date- Ministry/Organization- BC Public S ...
-
Irrigation Service Technician
1 week ago
Thrive Landscapes Ltd Parksville, Canada**Irrigation Technician** · Thrive Landscapes Ltd. is looking for a hard working, energetic individual who enjoys working with residential clients, troubleshooting irrigations systems and providing solutions. · You thrive in an efficient organized environment, care deeply about c ...
-
Service Professional
2 days ago
TELUS Parksville, CanadaLocation: Parksville, British Columbia, CA Tofino, British Columbia, CA Ucluelet, British Columbia, CA- Req ID: Jobs by Category: Technicians- Job Function: Technicians- Status: Full Time- Schedule: Regular**Description**: · **Join our team** · Get ready to be blown away Our incr ...
-
Service Professional
1 week ago
TELUS Parksville, Canada**Join our team** · Get ready to be blown away Our incredible Customer Solutions Delivery team at TELUS is revolutionizing the future by connecting homes and businesses across Canada to our lightning-fast TELUS PureFibre network. We're not ones to shy away from ground-breaking id ...
-
Royal Bank of Canada Parksville, Canada**Job Summary** · **What is the opportunity?** · **What will you do?** · - Acquire, grow and deepen client relationships through delivery of value-added, tailored financial advice to meet their needs · - Proactively contact clients, gather insights through client discovery, under ...
-
Equipment & Supply Technician
6 days ago
PHSA Parksville, Canada**Equipment & Supply Technician** · 198 Morison Ave, Parksville, BC · In accordance with the Mission, Vision and Values, and strategic directions of BC Emergency Health Services, patient safety is a priority and a responsibility shared by everyone at BC Emergency Health Services, ...
-
Spare Child
1 week ago
Toronto Catholic District School Board Parksville, CanadaAbout School District 69 (Qualicum) · School District 69 (Qualicum) is centrally situated on east Vancouver Island and covers the area of Nanoose Bay to Bowser and spans from Errington across the Strait of Georgia to Lasqueti Island. We serve a student population of approximately ...
-
Active Living Coordinator
8 hours ago
Berwick Retirement Communities Parksville, Canada**Join Our Team** · Since 1989 Berwick Retirement Communities has been committed to offering the highest quality in retirement living. We have seven residences across British Columbia: Victoria (2), Nanaimo, Comox, Kamloops, Campbell River, and Qualicum Beach. We are proud to be ...
-
Part Time Delivery Driver
3 days ago
Pharmasave Qualicum Qualicum Beach, Canada Part timeWe are looking for an excellent individual to join our team as a delivery driver. The driver will ensure accurate delivery of products, accept payments and provide outstanding customer service. Organization and attention to detail are required skills. Duties: in store organizatio ...
-
Early Childhood Educator/supervisor
3 days ago
Qualicum First Nation Qualicum Beach, CanadaQualicum First Nation is seeking an Early Childhood Educator Supervisor for our 3-5-year Head Start Program. The Early Childhood Educator is responsible for Program planning and implementation as well as providing a safe environment for children and families. · Responsibilities I ...
-
Delivery Service Manager
1 week ago
ABC Supply Co. Coombs, CanadaIf you're a logistics professional looking to advance your career with a nationally established company, look no further. ABC Supply Co. is the largest distributor of roofing and siding products across North America. With ABC's recent expansion into Canada, we are looking for mor ...
-
Delivery Driver
3 days ago
PGW Auto Glass Nanaimo, CanadaDelivery Driver/Warehouse Wanted (NANAIMO ) Compensation**:$19.50/hr** employment type: part**-time** · PGW Auto Glass is a leading North-American supplier of automotive glass both for primary and replacement uses. Our Nanaimo facility has an immediate opening for: Delivery drive ...
-
Program Manager
1 week ago
BC Hydro Dunsmuir, Canada**A workplace powered by you** · At BC Hydro, we're working towards creating a cleaner and more sustainable future for all British Columbians and need · people like you to help us. A career at BC Hydro is meaningful and provides you the opportunity to be part of a talented, · inc ...
-
Island Health Nanaimo, CanadaThe **Medical Lead Pediatrics NRGH **is a co-leadership position with operational decision-making responsibilities. With the position's Co-Leader, the Medical Lead works proactively with others (including patients) to enhance teamwork (including collaboration between physicians a ...
-
Early Years Manager
1 week ago
BGC Central Vancouver Island Nanaimo, Canada**Early Years Manager (ECE-certified)** · BGC of Central Vancouver Island (BGCCVI) is a registered non-profit and charitable organization serving over 1000 children, youth, and families in Central Vancouver Island area through enriching programs in 14 locations. · The Early Years ...
-
Delivery Driver
3 days ago
Noah's Premium Bottled Water LTD Sechelt, CanadaResponsibilities: · - Safely and efficiently operate a delivery vehicle to transport water to customers while being professional · - Load and unload water bottles, ensuring proper handling and securing of items · - Plan and follow the most efficient routes for timely deliveries · ...
Security Delivery Professional - Parksville, Canada - TELUS
Description
Description
Our team and what we'll accomplish together
At TELUS, we are passionate about putting our Customers First and keeping thousands of residential and commercial customers safe and secure with our dedication to quality installations and superb customer service.
As a Security Delivery Professional, you are someone who excels in customer service and enjoys providing a white glove experience to customers, and you are excited by new and evolving technology. This role plays a vital part in ensuring the security and satisfaction of our residential customers. By having an expert in place, the installation and repair processes are carried out efficiently and effectively, meeting the specific requirements and expectations of each customer. The seamless collaboration with contractors and sales teams ensures a coordinated approach to project delivery, enhancing the overall customer experience. Additionally, the expertise in advanced video solutions and premium AV products guarantees that customers receive top-notch security solutions that align with the latest technology standards. Ultimately, the Security Delivery Professional's passion for high-quality customer service and technology contributes to building trust, satisfaction, and long-term relationships with customers.
What you'll do
What's in it for YOU?
Your rewards of starting your career with TELUS include a competitive annual salary; note that starting salary will be determined based on your relevant education and experience. As well as annual bonuses and sales incentives, we will offer you best-in-class training to start, an employee share purchase plan, service discounts and more.
You will have the chance to build a long term career with a leading-edge team that strongly believes in giving back to the communities in which we work, live and serve.
Finally, a career you'll love.
Qualifications
You're the missing piece of the puzzle with your...
Note : Successful applicants are required to obtain a Security Alarm Installer License from the applicable provincial government
**Security/alarm installation training will be provided**
Great to have
