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    Sales Attendant, Concessions - Vancouver, Canada - UBC

    UBC
    UBC Vancouver, Canada

    Found in: beBee S2 CA - 2 weeks ago

    Default job background
    Full time
    Description
    Staff - Union

    Job Category

    CUPE 116

    Job Profile

    CUPE 116 Hourly - Sales Attendant - Food Services

    Job Title

    Sales Attendant, Concessions

    Department

    Concession Services | Athletics & Recreation

    Compensation Range

    $ $22.83 CAD Hourly

    Posting End Date

    April 18, 2024

    Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above.

    Job End Date

    Please note that this is an Auxiliary position and hours for this position may vary based on business needs. We are recruiting for fifteen (15) vacancies.

    At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.

    Job Summary
    The Sales Attendant, Concessions serves customers, takes payment, and prepares food at concession counters for Athletics & Recreation (A&R) events. These events create a fast paced, exciting environment and the opportunity to provide excellent customer service to our guests.

    Organizational Status
    Athletics & Recreation (A&R) is a department within the VP Students portfolio, with a strong focus on creating an exceptional UBC student experience. The A&R Department has a team of approximately 125 employees, and is led by a strong cross-unit management team. It services over 60,000 students through recreational programming, 26 varsity teams, 13 competitive club teams, along with thousands of members of the UBC community.

    Work Performed
    1. Takes and makes suggestions for customer food orders at counter; prepares and calculates bills for payment.
    2. Enters customer orders in computer or cash register and accepts payment via cash, meal plan card, bonus cards, vouchers, debit, or credit card; distributes change & receipts as required, and cashes out as per policy.
    3. Recommends food inventory levels and calls in approved orders; assists in maintaining inventory.
    4. Assists cooks in the preparation of food as needed, including portioning, plating, wrapping, and packaging food items.
    5. Prepares, plates, portions and dispenses food to customers in a serving line in accordance with policy or franchise standards.
    6. Sets up service counter and replenishes supplies for sale, ensuring appropriate stock levels and proper stock rotation in refrigeration, storage and counter display units.
    7. Cleans and maintains work area and related service stations, including light sweeping and mopping.
    8. Assesses and ensures quality of finished product prior to serving customer.
    9. Performs the duties of other food service workers on a relief basis as operationally required.
    10. Maintains proper standards of sanitation and safety in accordance with FoodSafe, UBC policy and safety guidelines.
    11. Carries out any other related duties as required in keeping with the qualifications and requirements of positions in this classification.

    Consequence of Error/Judgement
    Makes minor decisions related to sequence of duties. Errors may negatively impact customer experience.

    Supervision Received
    Works independently under general supervision.

    Supervision Given
    None. May assist in training new employees or guide student workers.

    Minimum Qualifications
    Grade 10, Food Safe certificate and a minimum one year of related experience or an equivalent combination of education and experience.

    - Willingness to respect diverse perspectives, including perspectives in conflict with one's own
    - Demonstrates a commitment to enhancing one's own awareness, knowledge, and skills related to equity, diversity, and inclusion

    Preferred Qualifications

    • Must have Serving it Right Certificate and legally be able to serve alcohol.
    • Must be available for evening and weekend events primarily on Friday and Saturday nights.
    • Ability to provide quality service to customers in a courteous, patient manner.
    • Events are not consistent and a flexible schedule is preferred.

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