Team Leader, Dining Room - Montréal, Canada - Groupe Sélection
Description
DESCRIPTION OF ROLE:
RESPONSIBILITIES:
- Provide staff with structured onthejob training when new work procedures and tasks are introduced
- Set and manage dining room employee schedules
- Take part in the hiring process for dining room staff
- Oversee disciplinary measures for dining room staff
- Manage logistics for special events (staff and materials)
- Greet residents, explain the menus and answer any foodrelated questions
- Take orders and deliver them to the kitchen staff
- Bring food and drinks to diners' tables
- Clear and clean tables
- Set the tables, bring the clean dishes, utensils and other items to the dining areas
- Ensure site cleanliness by cleaning as required
- Ensure that staff follow ethics, dress and hygiene standards
- Oversee inventory and order uniforms as needed
- All other related tasks
KEY SKILLS:
- Strong communication skills: interpersonal and listening skills, ability to build and maintain good relationships, flexibility
- Ability to adapt
- Team spirit
- Customer service focus
- Punctual, reliable
- Responsible, independent, able to prioritize
- Good organizational skills
REQUIREMENTS:
- High school diploma
- One to two years of work experience in the hotel or restaurant industry, sales, or customer service
- One to two years of experience in personnel management
- Good spoken French and English
NOTE:
We'd like to thank all applicants in advance, but will only be contacting those selected for an interview.
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