Seasonal Bilingual Call Centre Representative - Guelph, Canada - Camis
Description
Camis is an industry leader in the reservation system and park management sector. We connect people to memorable recreational experiences through an exceptional reservation system and best-in-class call centre services. Our software serves over 700 government-operated parks, campgrounds, harbors, and marinas across North America.We are a diverse group of people that are unified in the belief that work can be fun, fulfilling, and flexible
Join Our Dynamic Team as a Bilingual Reservation Agent
Are you passionate about providing exceptional customer service? Do you thrive in a dynamic and supportive work environment? If so, we want you on our team
What You'll Be Doing:
As a Bilingual Reservation Agent, you will play a crucial role in directly assisting the public with reservations and addressing a variety of related questions.
We take pride in offering outstanding training and resources to ensure your success in a flexible and enjoyable work atmosphere.
Join a diverse group of employees who are committed to developing transferable skills that support a lifetime of success. Many of our Reservation Agents have discovered exciting opportunities for growth within our organization.What You Bring to the Table:
- Professional oral and written language skills in both English and French
- Friendly demeanor and excellent listening skills
- Patience in understanding and assisting customers with their needs.
- Tactfulness and pleasant communication style
- A natural knack for computers and quick learning of new software
- Ability to think on your feet and communicate concisely.
- Empathy in addressing customer concerns and fulfilling their needs.
- 1 year of experience providing topnotch customer service to the public
- Call center experience is beneficial but not mandatory.
What We Offer:
- A welcoming, teambased work environment that recognizes and rewards commitment and customer service skills.
- Comprehensive paid training program to ensure you're comfortable with our software and customer service approach.
- Monthly bonuses to celebrate your achievements.
- Step into a call center environment equipped for success.
- Enjoy free camping as an additional perk
The Details:
- Orientation Date
:June 5, 2024**
10:00AM to 3:00PM - Start Date
: June 10, 2024:
Week 1: Monday
- Friday 9:00AM to 5:00PM
- Full attendance to training is
mandatory. - Our hours of operation are 7 AM 10 PM, 7 days a week.
- After training is complete you can expect to be scheduled 1015 hours per week until call volumes increase
- Office Location: Guelph, ON
- End of
Contract Date:
September 1, 202- The rate of pay is starting at
$18.50/hour
- $1.00/hour End of Contract Bonus
Camis is committed to fostering a culture that celebrates diversity and inclusion with an intentional focus on recruiting and retaining employees from diverse backgrounds, creating awareness of diversity issues and benefits, fostering a supportive environment where inclusivity is expected and prioritized, and holding ourselves accountable for promoting this perspective throughout the organization.
The Camis team strives to collectively promote a culture that empowers our employees and fosters values of respect, inclusion, and belonging across the company.
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