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Technical Support Engineer
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Experience AI Solutions Grimsby, CanadaSenior IT Systems Engineer · Start Date: as soon as possible. · Type of employment: Permanent · Number of Positions: 1 · Location: Grimsby, Ontario · Language skills: Strong English communication skills are required. · Perks: Join an organization that will allow you to make a dif ...
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Technical Support Engineer
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Experience AI Solutions Grimsby, ON, CanadaSenior IT Systems EngineerStart Date: as soon as possible.Type of employment: PermanentNumber of Positions: 1Location: Grimsby, OntarioLanguage skills: Strong English communication skills are required.Perks: Join an organization that will allow you to make a difference and give y ...
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Customer Technical Support Engineer
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Experience AI Solutions Grimsby, ON, CanadaSenior IT Systems Engineer · Type of employment: Permanent · Language skills: Strong English communication skills are required. · As a Senior IT Systems Engineer, your pivotal role encompasses providing technical support and effective remediation strategies. comprehensive end ...
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Help Desk Support Engineer
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Support Engineer
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Support Engineer
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Support Engineer
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network support engineer
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Virtual Wonders Mississauga, Canada Full timeEducation: Bachelor's degree · Experience: 1 year to less than 2 years · Tasks · Assess, document and optimize the capacity and performance of information and communication system networks · Research, evaluate and integrate network system and data communication hardware and softw ...
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network support engineer
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Mandarin/ English Support Engineer
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Apex Systems Mississauga, Canada ContractJob#: · Job Description: · Support Engineer · Apex Systems is a global IT services provider, and our staffing practice has an opening for a Support Engineer that is Bilingual in Mandarin and English, with experience in in cloud computing, Azure, Security, Intune, identity ...
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Service Desk Support Engineer
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Charter Telecom Mississauga, Canada Full timeSummary: · Systems Support Analysts work within practiced team environments providing support of customer infrastructure and technology. · Charter, a highly respected and value driven VAR, delivers voice and collaboration solutions as well as many other technology verticals incl ...
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Support Engineer Intern
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Software Support Engineer
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Platform Support Engineer
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Technical Support Engineer
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ABB Schweiz AG Burlington, ON, CanadaTechnical Support Engineer Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. · At ABB, we have the clear goal of driving diversity and inclusion across all dimension ...
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Customer Support Engineer
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Enterprise Support Engineer
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Evertz Microsystems Limited Burlington, ON, CanadaEvertz is looking for highly technical and self-motivated individuals for a challenging role in enterprise class software/hardware support engineering. If you are looking to learn and grow with the latest and greatest technologies in the Media and Entertainment (M+E) industry and ...
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Technical Support Engineer
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ABB Schweiz AG Burlington, CanadaTechnical Support EngineerTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. · At ABB, we have the clear goal of driving diversity and inclusion across all dimensions ...
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Desktop Support Engineer
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Epsilon Solutions Ltd. Mississauga, ON, CanadaJob Title: Desktop Support Technician · Location: Mississauga, ON · Provide Customer Facing End-user Support That Includes · Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software. · Perform Break Fix, Desk Side Support, IMACD ...
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Technical Sales and Product Support Engineer
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Freudenberg Milton, Canada Full timeEmpowering people, creating technology. · Responsibilities: · Employer: EagleBurgmann Canada Inc. · Position: Technical Sales and Product Support Engineer · Terms of Employment: Full-time / Permanent · Location: Head office in Milton, Ontario and travel to various client sit ...
Staff Technical Support Engineer - Grimsby, ON, Canada - Experience AI Solutions
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Description
Senior IT Systems EngineerType of employment: Permanent
Language skills: Strong English communication skills are required.
As a Senior IT Systems Engineer, your pivotal role encompasses providing technical support and effective remediation strategies. comprehensive end user support, including remote assistance and onsite visits.
level 2 projects and incident resolution efficiently.
maintain, and troubleshoot network infrastructure, applications, and security systems.
timely response to incidents, outages, and performance alerts.
with internal and external technical teams to resolve issues and update knowledgebase.
with the design and implementation of secure application solutions.
tech support and advice to customers and internal staff.
IT tasks related to new employee onboarding and terminations.
and resolve network issues related to services such as DHCP and DNS.
multiple projects and priorities with attention to detail in a team-based environment.
effective communication concepts and techniques to transmit information accurately.
Bachelor's or master's degree in computer science or engineering or any other related field.
5+ years of expertise in VMware and/or Hyper-V virtualization platforms, Windows Server administration, MSA/SAN installation, and Microsoft Server operating systems.
Proven expertise in installing, troubleshooting, and supporting a range of Microsoft products, including Windows Server, all Windows desktop OS' from Win 7 Professional forward, and Microsoft Office Suite.
Excelling in Remote Support for a Variety of Technologies Utilizing Different Remote Connectivity Tools. Proficient in Client-Side Computing and Maintaining Technical Documentation.
Solid understanding of Microsoft 365, including configuration, management, and troubleshooting of components such as Exchange, OneDrive, Teams, and SharePoint.
Hands-on knowledge of firewalls, intrusion detection systems, anti-virus, and spam filtering software, with practical experience in Firewalls, switches, and wireless technologies, preferably in Cisco, Watchguard, Fortinet, Sophos, and Ubiquiti.
Professional certifications in additional technology fields, including AutoTask PSA, DATTO RMM, Kaseya VSA, and ITGlue.
Ingénieur Systèmes Informatiques Senior
Type d'emploi : permanent
Compétences linguistiques : haut niveau d'anglais requis, écrit et orale
En tant qu'Ingénieur Systèmes Informatiques Senior, votre rôle central comprend la fourniture de support technique et de stratégies de remédiation efficaces. En collaboration, notre équipe s'efforce de doter les petites et moyennes entreprises des technologies de pointe, favorisant la rentabilité, la productivité et un sentiment de sécurité.
Fournir un support complet aux utilisateurs finaux, y compris une assistance à distance et des visites sur site.
Gérer efficacement les projets de niveau 2 et la résolution des incidents.
Assurer la maintenance et le développement des relations client.
Surveiller, maintenir et dépanner l'infrastructure réseau, les applications et les systèmes de sécurité.
Mettre en œuvre et maintenir des plateformes client, y compris Azure Cloud et des solutions sur site.
Répondre rapidement aux incidents, pannes et alertes de performance.
Collaborer avec les équipes techniques internes et externes pour résoudre les problèmes et mettre à jour la base de connaissances.
Identifier et traiter proactivement les vulnérabilités dans l'environnement informatique.
Fournir un support technique et des conseils aux clients et au personnel interne.
Gérer les tâches informatiques liées à l'intégration et à la cessation d'activité des nouveaux employés.
Améliorer continuellement les technologies du personnel et l'environnement informatique global.
Gérer plusieurs projets et priorités avec attention aux détails dans un environnement basé sur l'équipe.
Utiliser des concepts et des techniques de communication efficaces pour transmettre des informations avec précision.
Formation et certifications :
Baccalauréat ou maîtrise en informatique, génie ou tout autre domaine connexe.
Plus de 5 ans d'expérience dans les plateformes de virtualisation VMware et/ou Hyper-V, l'administration de serveurs Windows, l'installation de MSA/SAN et les systèmes d'exploitation Microsoft Server.
Expertise avérée dans l'installation, le dépannage et le support d'une gamme de produits Microsoft, y compris Windows Server, tous les systèmes d'exploitation Windows de Win 7 Professional à aujourd'hui, et la suite Microsoft Office.
Excellente capacité de support à distance pour une variété de technologies en utilisant différents outils de connectivité à distance. Compétent dans le calcul côté client et la tenue de documentation technique.
Compétent dans le dépannage, le diagnostic et la réparation d'imprimantes et d'ordinateurs de bureau, associé à une habileté dans les tâches générales d'administration de serveurs.
Compréhension solide de Microsoft 365, y compris la configuration, la gestion et le dépannage de composants tels qu'Exchange, OneDrive, Teams et SharePoint.
Connaissance pratique des pares-feux, des systèmes de détection d'intrusion, des logiciels antivirus et de filtrage des pourriels, avec une expérience pratique des pares-feux, des commutateurs et des technologies sans fil, de préférence chez Cisco, Watchguard, Fortinet, Sophos et Ubiquiti.