- OPERATION SUPPORT
- Identify any issues or opportunities which arise from client queries.
- Determine resolutions for complex business requirements.
- Identify potential risks and development of alternative solutions.
- Gather and document business requirements.
- Work with payroll manager to define project timelines. Proactively raise risks/issues to timelines, functionality, or operational readiness.
- Tracks project progress, risks and issues and takes action as needed. Develops and provides status reports. Leads client working sessions with IT/HR (focus on solutioning, requirements, deployment, .
- Oversee end-to-end systems development lifecycle, including ensuring completeness of business requirements, ensuring solid functional and technical design/development, ensuring robust/repeatable testing cycles, and ensuring smooth production cut-over.
- Lead the processes, procedures and documentation related to developing, managing, executing long term project schedules that translate project outcomes into tangible implementation actions.
- Create and/or modify SOP (Standard Operating Procedure) and other process related documentation (flowchart, narrative,
- Prepare training materials for the new system.
- Prepare communications and engage stakeholders for organizational roll out of the system implementation.
- Facilitate the resolution of system related issues.
- Conduct functionality testing (sandbox, UAT).
- Create testing scenarios.
- Provide functional guidance on testing scenarios.
- Log issues resulting from testing.
- Perform retesting to validate the implemented solutions by the vendor.
- Managing project scope to ensure commitments are achieved
- Create specific payroll project plan as subset of overall systems implementation project plan.
- Resolves project specific issues and challenges. Partners with IT and HR to coordinate project execution including deployment schedules to manage conflicts.
- Monitor the results of the work breakdown from the project plan.
- Provide regular project progress and performance reporting against expected delivery parameters.
- Oversee the transition of project deliverables into regular business operations to sustain post-project performance.
- STAFF GUIDANCE AND DIRECTION
- Execute and facilitate training required for the new system.
- Provides coaching and mentoring to payroll staff including technical advice once new systems are implemented.
- CUSTOMER SERVICE
- Act as an advisory subject matter expert to meet corporate service standards. Escalate complex issues to appropriate level.
- Liaise with stakeholders in order to understand business needs and recommend solutions to meet operational effectiveness.
- Build and maintain a relationship with internal and external stakeholders, departments and team members to achieve common goals and objectives.
- COMMUNICATION AND REPORTING
- Present and convey complex concepts and conditions to stakeholders; develop reports, proposals and make recommendations to management for effective decision-making.
- Keep management informed of activities and initiatives; recommend solutions for effective decision-making.
- CORPORATE CONTRIBUTION
- Conduct research, review, assess, trends, current processes and practices to recommend solutions that improve business processes, service solutions and best practices.
- Maintain knowledge of collective agreements, City policies and practices, legislation, regulations and Standard Operating Procedures (SOPs).
- BUDGET SUPPORT
- Use of effective resource and expense management at all times to meet corporate policies and guidelines.
- TEAMWORK AND COOPERATION
- Backfill resources on Payroll operational and project initiatives, as required.
- Assist in the balancing and reconciliation of the T4 slips, T4A slips and NRA
- Assist in the completion of year end reporting
- Assist in the completion of ad hoc payroll projects by conducting research, producing relevant data and performing analysis as needed with potential alternative solutions.
- Participate on project initiatives as a subject matter expert.
- Work well within diverse groups to achieve common goals and objectives that meet operational effectiveness and corporate service standards.
- Participate as a member of cross-functional team.
- Demonstrate corporate values at all times.
- Completion of a four-year Bachelor's degree in either Finance, Management Information Systems, Human Resources or related fields.
- At least 3 years of experience as PeopleSoft HCM or other business ERP or functional analyst with a strong focus on Scheduling, Time and Attendance, Payroll module and payroll specific operations.
- At least 5 years of experience in full cycle of Payroll and Pension administration in a unionized environment.
- Strong experience with system implementation, specifically the Payroll module of the ERP
- PeopleSoft certification an asset.
- Demonstrated experience in Human Resources administration.
- Demonstrated experience with respect to project management activities.
- Demonstrated experience in a supervisory capacity also an asset.
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Description
Job Description
JOB TITLE: Payroll Advisor
DEPARTMENT: Corporate Support Services
POSTING NUMBER: 106054
NUMBER OF POSITIONS: 1
JOB STATUS & DURATION: Temporary 12-months with the possibility of extension
HOURS OF WORK: 35 hour workweek
LOCATION: Hybrid Model*– when working onsite, you will report to the location of City Hall
SALARY GRADE: 6
HIRING SALARY RANGE: $97, $109,792.00 per annum
MAXIMUM OF SALARY RANGE: $121,991.00 per annum
JOB TYPE: Management and Administration
POSTING DATE: April 19, 2024
CLOSING DATE: May 2, 2024
AREA OF RESPONSIBILITY:
Reporting to the Payroll Services Manager, this position is responsible for supporting the implementation of project based initiatives and day to day support within the payroll section.
Identify and translate business requirements into actionable work plans through to systems implementation.
Provides input into formal performance evaluation of staff.
SELECTION CRITERIA:
EDUCATION:
REQUIRED EXPERIENCE:
OTHER SKILLS AND ASSETS:
**Various tests and/or exams may be administered as part of the selection criteria.
Interview: Our recruitment process may be completed with video conference technology.