Operations Manager - Medicine Hat, Canada - Southland Transportation

Southland Transportation

Verified Company

Medicine Hat, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Operations Manager

The Medicine Hat Operations Manager role is a hands-on position that requires a strong knowledge of transportation and geographic areas.

The primary business is school busing and some charters. The manager is required to oversee operations, safety, and training, while staying abreast of maintenance activities.

Principal Duties and Responsibilities:

Provide leadership and direction to key departments: Operations, Safety, and Training
Maintain awareness of current industry trends and changes
Assist in the development of operational budgets and forecasts
Review monthly financials and report on variances
Investigate and initiate change to improve operations systems and procedures
Recruit, manage, supervise and direct personnel
Supervise and delegate responsibilities of personnel, ensuring all routes are covered in the most equitable and efficient manner
Assist with driver performance issues by supervising and supporting the training officer(s)
Work closely with the maintenance department to ensure adequate numbers and sizes of units are available to cover all routes
Setup and input data for driver payroll
Prepare monthly billing
Attend safety meetings
Handle public and driver inquiries, negative or complimentary, demonstrating empathy and professionalism
Establish and maintain relationships with current and future clients
Adhere to company Core Values, and achieve its Strategic Goals

Requirements:

3+ years operations and management experience with strength in decision making
Experience with profit/loss analysis
Budget creation and management experience
Familiarity with the people transportation industry
Ability to manage multiple contracts
Expertise in organizational planning and problem solving
Knowledge of provincial and federal laws & regulations pertaining to industry requirements
Knowledge of WCB and Occupational Health & Safety regulations
Knowledge of budgeting and financial statements
Exceptional organizational, analytic problem solving, and diplomacy skills
Excellent communication skills with the ability to interact professionally while exhibiting confidentiality and tact
Proficiency in Microsoft Office