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Island View

    Sales Engineer/ Success Manager - Island View, NB, Canada - Remsoft

    Remsoft
    Remsoft Island View, NB, Canada

    1 week ago

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    Description

    For over 30 years, Remsoft, has been providing optimization technology that empowers organizations to maximize the performance and value of their forest assets.

    Through advanced analytics, modeling and spatial optimization technology and services, we simplify complex, highly variable decisions. We help our clients to identify opportunities to improve margins, increase revenue, and maximize asset value.

    Join our Asia Pacific team and leverage your technical expertise as a Sales Engineer / Success Manager to effectively promote, sell and support Remsoft solutions to clients across New Zealand, Australia and Asia.

    Your role will involve delivering technical presentations, addressing enquiries, providing tailored solutions to meet client needs and ensuring ongoing client value is delivered.

    Based in NZ or Eastern Aus timezone - this is a work from home role
    Forestry experience or qualification in a connected field
    Solution focused with the ability to collect data, establish facts, and draw valid conclusions
    Proficiency with Microsoft Teams and confident presenting
    Assets (desirable, but not required) :
    Interest in continuous improvement in forestry planning
    Experience in client success management
    Technical aptitude - understanding and articulating complex problems to solutions
    Your fit in our team is as important of a consideration as your technical skills and experience.

    Conduct technical presentations to prospective forestry clients, effectively matching the features and benefits of the Remsoft solutions to the client's needs.

    Collaborate with the sales team to understand client requirements and provide tailored technical recommendations.
    Address technical enquiries and concerns from clients, providing timely and accurate responses to ensure customer satisfaction.
    Assist in the preparation of proposals, technical documentation, and other sales materials to support the sales process.
    Lead or support client project engagements.
    Client facing project management for project engagements and success management.

    Build and maintain strong relationships with clients, acting as a trusted advisor and technical expert at all stages of the client relationship.

    Provide feedback to the product development team based on client interactions and market insights to enhance product offerings.
    Participate in sales meetings, presentations, and trade shows to promote Remsoft solutions and contribute to business growth initiatives.
    Collaborate with Sales and Marketing team members to compile marketing material for conferences, webinars, blog posts.
    We welcome diversity, support flexibility and care about individual well-being.
    A tight-knit global team, flexible work hours, company-wide goals, and visibility and annual 'Remsoft Day' holiday.
    We contribute and are committed to the social and environmental sustainability of our planet.
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