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    Director, Digital Health - Toronto, Canada - Manulife

    Manulife
    Manulife Toronto, Canada

    3 weeks ago

    Default job background
    Full time
    Description

    Job Description

    Manulife is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Canada, Asia, and the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups, and institutions

    The opportunity

    The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering the staff with the resources to solve critical problems for the future of our business, which is why we need you.

    As the Director of Digital Health within the Global Innovation team under Global Marketing, you will report to Assistant Vice President, Health and Protection Transformation. You will play a pivotal role in transforming our health and protection business by strategically integrating digital health solutions. Your team will include a Senior Manager of Digital Health Execution, emphasizing collaboration and alignment in driving transformative initiatives. This rare opportunity allows you to execute digital health propositions aimed at enhancing Manulife's competitiveness in the swiftly evolving digital health landscape, while also working on pioneering initiatives directly impacting the company's growth and success across 2 to 3 key markets. If you are passionate about driving change and shaping the future of healthcare and insurance offering, this is a perfect role for you.

    This position can be based either in Singapore or Hong Kong.

    Responsibilities:

  • Digital Health Strategic Planning and Execution: Understand the business landscape and develop digital health strategies to enhance local markets' agendas such as uplift in Net Promoter Score (NPS) and product mix shift. Execute strategic plans for the integration of digital health solutions into health and protection business, defining quantifiable metrics and go-to-market plans. Implement proof of concepts (POCs) and agile sprints to ensure rapid deployment and iteration of solutions.
  • Health & Protection Proposition Enhancement: Collaborate closely with the distribution and product teams to craft marketing enablers via focus groups conducted with insurance advisors. Ensure that health propositions are meticulously aligned with strategic objectives.
  • Research and Analysis: Conduct thorough research on the latest digital health technologies and solutions available in the market, with a particular emphasis on clinically validated products and services. Analyze the potential impact of these technologies on preventive healthcare/self-awareness, diagnosis, treatment, and recovery cycles.
  • Technology Evaluation: Help to evaluate the suitability of digital health technologies for integration into Manulife's product offerings and customer experiences. Assess the effectiveness, reliability, and scalability of these technologies in meeting the needs of our diverse customer base.
  • External Partnership: Identify potential digital health technology providers and initiate discussions for partnerships or collaborations with Manulife. Lead initial due diligence efforts to assess the compatibility of partner offerings with Manulife's business objectives.
  • Thought Leadership: Stay abreast of industry trends and best practices in innovation and transformation in digital health space, sharing insights and thought leadership within the organization to inspire and drive continuous improvement.
  • Collaboration with World Economic Forum's UpLink for Asia Segment: Leverage the partnership with the World Economic Forum's UpLink to identify and support entrepreneurs dedicated to accelerating solutions in longevity

    • How will you create impact

    This role directly impacting the organization especially for Asian markets by driving the strategic integration of digital health solutions, enhancing customer experiences, and contributing to business growth.

    What motivates you?

  • You obsess about customers, listen, engage and act for their benefit.
  • You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
  • You thrive in teams and enjoy getting things done together.
  • You take ownership and build solutions, focusing on what matters.
  • You do what is right, work with integrity and speak up.
  • You share your humanity, helping us build a diverse and inclusive work environment for everyone.

    • What we are looking for

  • Minimum of 15 years of working experience and 6 years of experience in digital health, healthcare technology, or related fields.
  • Proven track record of identifying, evaluating, and implementing digital health solutions.
  • Knowledge of clinically evidenced digital health products and services.
  • Excellent analytical, strategic planning, and project management skills.
  • Strong communication and interpersonal skills, with the ability to collaborate effectively.
  • Ability to thrive in a fast-paced, dynamic environment.

    • What can we offer you?

  • A competitive salary and benefits packages.
  • A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
  • A focus on growing your career path with us.
  • Flexible work policies and strong work-life balance.
  • Professional development and leadership opportunities.

    • Our commitment to you

  • Values-first culture
    We lead with our Values every day and bring them to life together.
  • Boundless opportunity
    We create opportunities to learn and grow at every stage of your career.
  • Continuous innovation
    We invite you to help redefine the future of financial services.
  • Delivering the promise of Diversity, Equity and Inclusion
    We foster an inclusive workplace where everyone thrives.
  • Championing Corporate Citizenship
    We build a business that benefits all stakeholders and has a positive social and environmental impact.

    • Join Manulife and be part of a dynamic team that is shaping the future of healthcare and insurance. Together, we can empower our customers to live healthier, more secure lives. Apply now to make a difference

    About Manulife and John Hancock

    Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges, and under '945' in Hong Kong.

    Manulife is an Equal Opportunity Employer

    At Manulife/JohnHancock, we embrace our diversity. We strive to attract,developandretaina workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin,colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

    It is our priority to remove barriers toprovideequal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent withapplicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .

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