Bell Attendant Full Time - Toronto, Canada - Park Hyatt Toronto

Park Hyatt Toronto

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Full time

Description

Summary

find your place at Park Hyatt Toronto:Be a part of something bigger. Make a difference in the lives of those around you. Love where you work. Join a family that values respect, integrity, humility, empathy, creativity and fun.

At Hyatt, diversity, equity and inclusion are at the core of our purpose:
to care for people so they can be their best.
Be part of the team bringing in a new era of a Toronto legacy hotel.

Recently renovated with striking architecture, art and bespoke culinary experiences, Park Hyatt Toronto offers a sophisticated, approachable luxury with distinct character highlighting our Yorkville location.

WHAT ARE THE ADDITIONAL BENEFITS of WORKING AT THE park hyatt Toronto?

Complimentary meal during shift
Complimentary hotel nights and discounts at Hyatt properties around the world
Extended Health and Dental medical benefits for you and your dependents 30 days after joining
Tuition reimbursement program

SUMMARY

About the Role - Bell Person
Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving the property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities.

Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services).

Transport guest luggage to and from guest rooms and/or designated bell areas. Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxi cab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation requests as needed. Communicate parking procedures to guests/visitors.

Some of the responsibilities include:

Attend to all guests entering and exiting the lobby promptly and professionally.
Assist with all guest luggage.
Educate guests about hotel property and amenities using the tools and training provided
Be knowledgeable of the surrounding region, services and amenities in order to handle concierge inquiries accurately
Manage the front drive efficiently and effectively and in line with established standards
Valet park vehicles in a safe manner and in line with established standards
Maintain the proper physical appearance of the front drive, entrance, and lobby, communicating with housekeeping and maintenance departments as required
Educate guests about hotel property and amenities.
Maintain a professional presence in the lobby area when between tasks.
Maintain the drive by clearing sidewalks and driveways of garbage, snow, gravel and any other debris.
Perform other assigned comparable or transient duties that are within the domain of knowledge and skills required by the position description.

Qualifications:

Service focused personality is essential
Previous fine dining or luxury level service knowledge and training.
Minimum 2 year previous work experience in a worldclass luxury brand in a similar capacity.
Must have a flexible schedule, be highly motivated and qualitydriven
Excellent communication skills
Constant walking & standing
Must be able to lift up to 50 lbs
Constant walking & standing
Frequent lifting, crouching/bending/stooping/kneeling

Park Hyatt Toronto is dedicated to offering employment accommodation in compliance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

Should you be contacted for a job opportunity, please inform the Human Resources department if you need any accommodations.