- Providing curbside to curbside service to the traveling public as per Canadian Transportation Agency regulations
- Making and changing flight reservations in the computerized reservation system
- Checking in passengers and their baggage
- Calculate and charge any additional fees if applicable
- Issuing boarding passes, itineraries, and seating assignments as necessary
- Assist pre-boarding passengers to ensure safe movement to and from the aircraft
- Provide information on fares, flight schedules and routes in person or over the telephone
- Facilitate the safe movement of passengers between aircraft and terminal buildings
- Other duties as required
- Shift work is required and may include mornings/afternoons, evenings, and weekends
- High school diploma or general education degree (GED) an asset
- Ability to learn a computerized reservation system
- Knowledge of an airline's operations an asset
- Must have exceptional customer service skills
- Must be able to work independently or in a team setting
- Ability to work efficiently and accurately under pressure
- Must have own transportation to and from work
- Must be able to obtain and maintain an Enhanced Security Clearance qualification
- Must be able to attend and complete initial Ground School Training
- Preference given to Inuit Land Claims Beneficiaries
- Inuktitut language considered an asset
- Registered Pension Plan starting at 5% matched after one year of employment
- Comprehensive Group Benefit Plan available upon hire with the exception of dental coverage which has a three-month wait period
- Northern Living Allowance
- Entitled to three weeks vacation after one year
- Airline travel and freight privileges
- Corporate and family events
- And more
-
Customer Service Agent
3 weeks ago
Executive Aviation Fuels Ltd Canada $17.65 - $20.60Are you ready to take off and start a new and exciting career in the aviation industry? If so, we want to chat with you · Our operation in Comox is taking flight and provides our team members with an amazing opportunity to work with one of our many different airline partners · In ...
-
Agent au service à la clientèle
4 weeks ago
Talentworld CanadaÊtes-vous prêt à plonger dans le monde passionnant du service à la clientèle ? Un rôle stimulant attend les individus bilingues (français et anglais) qui aiment rencontrer de nouvelles personnes chaque jour. · Travaillant dans l'industrie de l'aviation, ce rôle vous permet d'ass ...
-
Bilingual Customer Sales and Service Agent
3 weeks ago
Air Canada CanadaBilingual Customer Sales and Service Agent (Aeroplan) - Call Centre · Location:DORVAL,QC,Canada · Posting Start Date: Jun 2, 2023 · Posting End Date: Ongoing · Share: · Job Description · Description · Location: Dorval, QC, Canada · Salary: $17.14/hour · Job type: Full- ...
-
Service Desk Agent
3 weeks ago
Winnipeg Regional Health Authority CanadaPress Tab to Move to Skip to Content Link · Select how often (in days) to receive an alert: · Select how often (in days) to receive an alert: · Already a Manitoba health-care employee? · If you are a current Manitoba health-care employee looking for new opportunities, please c ...
-
Customer Service Agent
1 week ago
Boutique 1861 CanadaCompany Description · Founded in 2009, Boutique 1861 is a fast-growing Quebec-based company specialized in women's apperel with four distinct brands : Boutique 1861, La Petite Garçonne, Boudoir 1861 and Maison Garçonne. The company has 4 stores on Saint-Laurent Street in Montreal ...
-
Customer service and technical support agent
2 weeks ago
BIS Safety Software Canada Full timeDo you love helping people? BIS Safety Software_* is a fast-paced, high-growth organization providing leading software for the safety industry. We are expanding our team and are looking to add a positive, upbeat team member who cares deeply about delivering amazing customer servi ...
-
Passenger Services Agent
3 weeks ago
Whitehorse Chamber CanadaCompetition #: 4N24-020 · Wage: $21.00 per hour · Hours of Work: Seasonal Full-Time/Part-Time Must be available for Mornings/Afternoons/Evening · Location: Whitehorse, Yukon · Under guidance from the PSA Lead, this position will be responsible to assist passengers while in the ...
-
Customer Service Agent
1 week ago
SSi Canada Kanata, CanadaEducation: Secondary (high) school graduation certificate · - Experience: 2 years to less than 3 years · **Screening questions**: · - Are you currently legally able to work in Canada? · - Do you currently reside in proximity to the advertised location? · - Do you have previous ex ...
-
Service Desk Agent
4 weeks ago
n-Bits Technology Services Canada**Technical Skills**: · - Record interaction using ticket tool with proper classification · - Perform account unlock/password reset as per defined process · - Dispatch tickets to support groups post gathering required information · - Refer Knowledge base and perform troubleshooti ...
-
Customer Service Agent
2 weeks ago
Engage2Excel Canada**MAJOR RESPONSIBILITIES/DUTIES**: · - Assisting customers, receiving and processing requests based on designated program specifications via phone and/or our ticketing systems. · - Interact with customers to provide information and/or technical assistance in response to inquiries ...
-
Financial Services Customer Service Agent
3 weeks ago
Canadian Imperial Bank of Commerce CanadaFinancial Services Representative page is loaded Financial Services Representative · Apply locations Fredericton, NB time type Full time posted on Posted 2 Days Ago job requisition id We're building a relationship-oriented bank for the modern world. As a member of the Personal a ...
-
Agent Du Service Clientèle
1 week ago
Voxdata Canada**English version to follow** · **Prêt à vous joindre à l'un des plus importants centres d'appels de Montréal VOXDATA vous attend ** · Nous cherchons à agrandir notre équipe avec de nouveaux membres qui sont prêts à devenir nos prochains experts en offrant la meilleure expérience ...
-
Agent Service Clientèle
2 weeks ago
Jazz Aviation LP Canada**Agent — Service clientèle (Temps Partiel)** · **Date de fermeture de l'avis***: 14 mai 2023 · **Emplacement principal***: CA-QC-Sept-Îles · **Horaire***: Temps plein · **Type d'emploi***: permanent · **Quart***: en rotation · **Nombre d'emplois vacants***: 1 · **Jazz a été reco ...
-
Desjardins CanadaPoste temporaire d'une durée de 6 mois. · La Direction Principale Acquisition et Force de Vente Mobile à pour mandat d'accroître les part de marché de Desjardins au niveau particulier dans l'acquisition de nouvelle clientèle. Plus précisément, vous travaillerez dans la Direction ...
-
Solotech Inc. Canada: · - Agences : veuillez consulter notre site web pour savoir comment procéder._ · Pourquoi Solotech ? · Pour faire passer ta carrière au niveau supérieur. Leader mondial dans les **domaines de la solution événementielle, de l'intégration de systèmes et technologie virtuelle**, n ...
-
Agent ou Agente Informatique, Service à L'usager
2 weeks ago
CBC/Radio-Canada CanadaTitre du poste: · Agent ou agente informatique, Service à l'usager (T et I) (hybride) · Statut d'emploi: · Temporaire (STTRC) · Exigence linguistique du poste: · Anglais, Français · Compétences linguistiques: · Anglais (Écriture - B - Intermédiaire), Anglais (Expression orale - B ...
-
Agent ou Agente Informatique, Service à L'usager
2 weeks ago
CBC/Radio-Canada CanadaTitre du poste: · Agent ou agente informatique, Service à l'usager (T et I) (hybride) · Statut d'emploi: · Permanent(e) · Exigence linguistique du poste: · Anglais, Français · Compétences linguistiques: · Anglais (Écriture - B - Intermédiaire), Anglais (Expression orale - B - Int ...
-
Desjardins CanadaÀ titre d'agent(e) en services financiers à la clientèle à la Caisse Desjardins du Centre-est de Montréal, vous travaillez en étroite collaboration avec les conseillers en fournissant un accompagnement sur mesure aux membres et clients dans votre domaine. Vous appuyez les conseil ...
-
Agent(E) Service à La Clientèle
5 days ago
Jazz Aviation Canadade l'emploi - Agent(e) — Service à la Clientèle (Temps Partiel) (ONGOING-YZV B) · Agent(e) — Service à la Clientèle (Temps Partiel) · **Date de fermeture de l'avis**: 28 avr. 2024 · Emplacement principal · : CA-QC-Sept-Îles · Horaire · : Temps partiel · **Type d'emploi**: Permane ...
-
Agent(E) Service à La Clientèle
2 weeks ago
ÉCOLE DE CONDUITE TECNIC Canada**Agent(e) service à la clientèle** · Vous verrez, c'est gratifiant de faire la différence auprès des jeunes dans un moment charnière de leur vie · **En devenant agent(e) service à la clientèle chez Tecnic**: · - Jouez un rôle essentiel, au sein de notre entreprise, en conseillan ...
Customer Service Agent - Canada - Calm Air
Description
Position Title: Customer Service Agent
Location: Rankin Inlet, NU
Status: Full Time
Start Date: Immediately
Who We Are
Calm Air International is a regional airline serving the Northern part of Central Canada. From its main bases in Winnipeg, Thompson and Churchill, Manitoba, and Rankin Inlet, Nunavut, Calm Air operates frequent, daily scheduled passenger, charters, and cargo flights throughout Manitoba and the Kivalliq Region of Nunavut.
At Calm Air International LP, we value our customers, passengers, and the communities we serve. We are only as good as the employees who work with us. We are looking for highly motivated, well-organized individuals, who work well in a fast-paced environment, to join our team. Want to learn more? Visit .
About the Opportunity
Are you seeking an exciting opportunity to work with a group of high-performing professionals? Do you like to work independently as well as part of a skilled team? If so, we would like to hear from you. We are looking for a highly motivated, well-organized individual, who thrives in a fast-paced environment, to join the Calm Air family.
The sky is the limit
What You'll Get to Do
Calm Air Customer Service Agents provide valuable front-line passenger support and assistance to our customers at the airports and before and after they board one of our flights. They are responsible for ensuring our passenger experience is positive and meets the standards of service that we set out as an organization in addition to complying with applicable regulations.
Hours of Work
Skills & Experience We Value
The Benefits of Joining Our Team
Along with being one of Manitoba's Top Employers, we are proud to provide a cooperative and enriching work environment. In addition to a strong compensation package, Calm Air provides exceptional benefits which include:
If This Sounds Like the Job for You, Contact Us
At Calm Air, we value diversity and provide equal opportunities and accessibility for all qualified candidates. We encourage all members of a designated group or those requiring accessibility support to self-declare when applying. Applicants may request a reasonable accommodation related to the materials or activities used throughout the application process by emailing .
Please submit a resume in confidence by May 30th, 2024.
We thank all those who apply, but only those selected for an interview will be contacted.