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    Enablement Practitioner, Toronto - Toronto, ON, Canada - Salesforce, Inc.

    Salesforce, Inc.
    Salesforce, Inc. Toronto, ON, Canada

    2 weeks ago

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    Enablement Practitioner, Toronto page is loaded

    Enablement Practitioner, Toronto

    Apply remote type Office - Flexible locations Canada - Toronto time type Full time posted on Posted Yesterday job requisition id JR250798

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

    Job Category

    Sales

    Job Details

    About Salesforce

    We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

    The Field Excellence & Enablement Team is an impactful team chartered with driving the business forward. This involves running and owning global enablement programs at a local level. The team works on the most pressing issues for the business and has hands-on involvement in making the fast-paced business unit a success.

    The Field Enablement and Excellence Teams shape and deliver extraordinary live and virtual experiences globally from on-demand content to classroom and community based learning dedicated to enabling every seller around the world to do the greatest work of their lives. We do this for skills, do my job, product and industry from onboarding onwards. Our team is responsible for enhancing the impact of global initiatives and curriculum by embedding it in the field, leveraging SMEs, peer to peer learning and strong regional partnerships.

    This dynamic, action-oriented team is looking for an organized, hands-on Enablement Practitioner (EP) to partner with senior Enablement Business Partners and sales leaders to bring localized sessions to a specific region. The EP is responsible for the program management, orchestration and facilitation of in-region, in-office, local language enablement sessions. This includes engaging subject matter experts in the customization of existing global content to address regional nuances.

    As a key member of the Field Enablement and Excellence Team, you'll support our Value Chain through Discovery: sharing with stakeholders identified opportunities for enablement locally to maximize the impact of global initiatives and curriculum by embedding it in the field, leveraging SMEs, peer to peer learning and strong regional partnerships.

    Main Responsibilities

    • Deliver Learning Circles to bring enablement to the local level and maximize the effectiveness of global initiatives
    • Provide production support to the Global Delivery teams, ensuring the smooth execution of training classes in local hubs
    • Work closely with Enablement Business Partners (EBPs) to understand needs of the business and serve as an expert on catalog of content
    • Work cross functionally with Delivery Teams, EBPs, REWS, etc to deliver exceptional learning experiences
    • Identify and engage SMEs within the Salesforce for Salesforce (SF4SF) community to tailor global content for regional nuances
    • Be a power-user in all internally-used products and tools
    • Lead operations of in-region programs:
    • Manage registration, learner tracking, learner invites, Slack channels
    • Source delivery subject matter experts/ leader speakers and manage logistics
    • Manage survey analyses and CSAT tracking
    • Data and reporting
    • Build and maintain relationships with stakeholders inside and outside of Global Enablement to ensure strong cross-functional collaboration
    • Must be in office 3x a week (Toronto)

    Target Skills/Experience

    • Strong interest in facilitating and leading in-person enablement sessions and/or 1-2 years experience.
    • Ability to use multiple communication channels in an impactful manner to convey key messages to stakeholders across the organization.
    • Become catalog expert with ability to identify and propose solutions to regional teams and achieve desired outcomes
    • Ability to quickly build trusted relationships and work effectively with cross-functional colleagues
    • Self-motivated, accountable, diligent and resourceful
    • Utilize internal tools to track, report and analyze performance of programs
    • Change oriented. Works effectively in the face of ambiguity, shifting priorities, and rapid change.
    • Ability to lead all aspects of a variety of projects/programs and supporting tools simultaneously
    • Bias for action with a strong sense of team and inclusivity
    • Excited to join a team and build a career at Salesforce

    Accommodations

    If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .

    Posting Statement

    At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at and explore our company benefits at .

    Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce .

    Salesforce welcomes all.

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