Receptionist - Toronto, Canada - AWIN - Volkswagen Downtown

AWIN - Volkswagen Downtown

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Our Volkswagen Downtown dealership is looking for a Receptionist to join their amazing team
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Job Purpose
The Receptionist is responsible for the dealership's telephone communications and reception.

This position accepts and directs incoming calls, takes detailed messages, and provides callers with information in a courteous and professional manner.

The dealership's front-line contact with the public and must represent the dealership in a professional, and friendly manner at all times.

Responsibilities

Operate a multiline telephone system to transfer all incoming calls to the appropriate individual/department in a courteous and professional manner.
Take detailed messages.
Distributes mail/faxes and coordinates all courier pickups.
Coordinate and process customer payments, customer accounts, petty cash and cheque requisitions.
Acquire knowledge about the dealership, in order to be able to respond to inquiries for general information.
Answer customer inquiries or direct customers to appropriate personnel.
Maintain the cleanliness of the reception area and customer waiting area.
Update and distribute dealership telephone listings when necessary.
Close the transaction machine every morning if necessary.
Perform various clerical and administrative duties as requested.
Handling of Dealer Trade invoicing (done through 180 & ADP/CDK).
Coordination of Dealer Trade pickups.
Daily check on vehicle arrivals to see if any cars that have arrived are sold via AIM.
Inventory maintenance; ADP/CDK and 180 must match AIM Inventory Report. Base prices and options must be accurate.
Stock in all arrived stock/sold units delivered by (new vehicles), and vehicles coming from Manheim, Openlane, and various other sources of Preowned Vehicles.
Daily licensing (if necessary) make sure all required licensing is done on time and all documents that are required are done.

Qualifications

Excellent communication skills and customer service, including written and verbal skills to communicate with all levels of the organization and its executive team.
High school diploma or equivalent.
Previous experience in a reception/customer service role.
Previous experience working in a dealership setting with basic knowledge of vehicles and maintenance requirements is an asset.
Experience operating a multiline telephone system.
Ability to prepare business memos, letters, etc.
Strong knowledge of Microsoft Office products, including Excel and Word.
Ability to maintain filing systems and database.
Professional appearance & friendly disposition.
Ability to work efficiently in a highpressure environment.

Personal Attributes

Passion, motivation, focus and leadership skills.
Results focused approach.
Team player.
Strong communication skills both written and verbal.
Ability to influence, negotiate and mediate effectively.
Strong attention to detail.
Ability to maintain confidentiality and professionalism.
Excellent interpersonal and team building skills.
Strong time management and organizational skills.
Honest, courteous and able to demonstrate strong work ethics.
Driven and ability to work with minimum supervision.

Benefits

Flexible Hours.
Excellent Group Benefits package.
Group RRSP Contribution program.
Work/life balance.
Training and support programs.
Boot and tool allowance.
Tuition reimbursement program.
Corporate support.
Mentorship and development.
Unlimited careers opportunities within our automotive group.

APPLY FOR A REWARDING CAREER TODAY
We thank all applicants for their response; however only those considered for an interview will be contacted.

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