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    Stagiaire Manager H/F - Mississauga, ON, Canada - KUBRA

    KUBRA
    KUBRA Mississauga, ON, Canada

    5 days ago

    Default job background
    InternshipSHIP
    Description

    KUBRA is in growth mode and is looking for an experienced and dynamic Change and Release Manager to join the team.

    As a Change and Release Manager at KUBRA, you will be responsible for leading and managing the end-to-end delivery of complex and strategic change initiatives across the organization.

    Manager, Enterprise Change Management and Release, is the title of this position, internally.

    Maintain and strengthen high-level relationships with key stakeholders by building trust, communicating effectively, and clearly justifying the actions and decisions of the Change and Release Management teams.

    Develop and maintain the enterprise change and release strategy, framework, and standards, ensuring alignment with the organizational change management methodology and best practices
    Establish and manage the change and release governance, including the change and deployment portfolio, roadmap, prioritization, and reporting

    Lead end-to-end delivery of change management and transformation, while managing complex stakeholder relationships and mobilizing solutions teams to bring value to KUBRA and clients.

    Supports the VP, IT Operations in the strategic definition and management of the Enterprise change management framework, along with a variety of supporting tools and templates (ServiceNow and JIRA) to manage the development and execution of the change management deliverables.

    Apply a structured methodology and lead change management activities, control and governance across the Change Advisory Board (CAB) management, Request for Change (RFC) controls, and Post Implementation Review (PIR) management

    Guide a team of Release Analysts to streamline release management and implement technologies like Octopus Deploy, Team City, and Atlassian products, handling everything from environment setup and release packaging to quality assurance and deployment.

    Oversee the entire release management cycle, covering application updates, system patches, security enhancements, and hardware upgrades across multiple projects.

    Take charge in evaluating tools and services that assist teams in effectively managing and deploying product releases.

    Work closely with Product Engineering and DevOps to improve the software engineering processes and practices associated with continuously building, deploying, and updating software and environments.

    Release Management process control and governance, managing Release meetings, coordinating the release package lifecycle with KUBRA development teams, and managing the Release decision CAB meetings

    Excellent written and verbal communication skills and working knowledge in the various stages of ITIL, Project Management, Change / Release, IT and Financial audit, RFP responses and DevOps.

    Analytical and KPI, ROI focused with the ability to manipulate data, build reports, and craft analysis to generate insights & recommendations across KUBRA

    Proven track record of successful leadership, management, mentoring of teams and individuals and in having developed talent and performance managing low performers.

    Focus on people development, evaluating associate performance and making decisions on pay increases, hiring, terminations and other personnel actions.

    Ability to analyze data to leverage market insight from internal and external sources into powerful insights and actions.
    Strong and disciplined management skills.
    Bachelors/University degree in Computer Science or related field
    ITIL Certification or Related Change and Release or General Management education
    Six Sigma Certification is an asset
    Significant experience in overseeing Change and Release / Deployment teams / practices
    Demonstrated expertise in support leadership based on ITIL foundations with Enterprise Change Management.

    Proven and demonstrated track record in progressive and higher roles with a strong potential to progress in career into senior / executive organizational roles.

    Experience managing C-level and Client facing escalation situations.
    Award-winning culture that fosters growth, diversity and inclusion for all
    Access to LinkedIn learning courses
    Bi-annual performance-based bonus
    Flexible schedules
    Free unlimited access to our refreshment stations (fully stocked with tea, coffee and other beverages)
    Generous benefit coverage with low premiums (+ a Health Care Spending Account)
    KUBRA is an equal opportunity employer dedicated to building an inclusive and diverse workforce. KUBRA offers billing and payments, mapping, mobile apps, proactive communications, and artificial intelligence solutions for customers. Our office is small enough to allow creative individuals to flourish, yet large enough to provide long-term stability. We offer a casual work environment, competitive compensation and a stellar benefits program.
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