Property Administrator - North York, Canada - Del Management Solutions Inc

Sophia Lee

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Sophia Lee

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Description
The DMS Group is currently seeking a
Property Administrator to join our team in
North York.

The Property Administrator works Under the direction of the Property Manager to oversee the administrative and maintenance operations of a particular portfolio/development in our Non-Profit Division.

As a member of the property management team, the key responsibilities of the
Property Administrator include but are not limited to:

  • Provide administration and maintenance support at the Management and Site offices
  • Rent Collection and Arrears Management including rent geared to income calculations, preparing and mailing rent notices, entry of rental & other payments into Yardi, serving all legal notices in relation to nonpayment of rent and other related issues under the RTA and HSA
  • Liaise with site staff to ensure initiate followups where payments are not made on the due date
  • Work Order Processing and Maintenance Management and scheduling and follow up of contractor work (plaster, painting, flooring, etc)
  • Assist insuite, vacant unit, building, and grounds inspections, and site visits as required
  • Vacancy Management processing Notices to Vacate, Acknowledgement to tenants, scheduling inspections, creating work orders for unit preparation by superintendents and contractors. Processing former tenant files
  • Assist in preparing lease agreement for Manager signature
  • Maintain accurate control of accepted and rejected applicants
  • Maintain accurate records of all tenant correspondence, legal forms, work orders, etc. per company policy
  • Assist in preparing correspondence to the residents
  • Work with the team to recommend modifications for service improvement, based on results or information obtained from site visits and tenant interaction.
  • Acting as a point of contact, undertaking the task of receiving phone calls, taking messages, inquiries, and requests, dealing with and routing correspondence, and handling them when appropriate.
  • Banking and making deposits as required
  • Annual Rent Review process sending, receiving, processing all yearly rent reviews
  • Lease Administration preparing leases and conducting lease interviews, completing all documentation including tenant set up to new unit
  • Customer Service and Tenant Liaison
  • Providing exceptional service and responding to tenant inquiries on a timely basis
  • Utilizing Company and client computer software
  • Yardi, Property Vista, Microsoft 36
  • Providing various daily, weekly, and monthly Management reporting
  • Give direction and delegate to maintenance staff as required
  • Support after hours oncall responding to emergencies.
  • Assist in the preparation of Board reports, including maintaining Corporate Minute Book's

Desired Skills and Experience

  • Minimum two (2) years of experience in residential property management;
  • Knowledge of RTA an asset;
-
Non-profit experience is a strong asset;
-
Rent Geared to Income experience is an asset;

  • Ability to meet deadlines proficiently;
  • Demonstrates a high degree of integrity
  • Superior oral and written communication skills.


  • Strong computer skills

  • MS Word, Excel, and Outlook.
  • Energetic leadership. Enjoys leading by example.
  • Using a "cando" attitude that will positively influence, motivate and energize the team.
  • Proven ability to identify, evaluate and develop new ideas with supportable results,
  • DMS is one of Canada's premiere real estate services companies managing a wide range of property types providing tenants and landlords with superior service and outstanding value. DMS was ranked Canada's number 1 managing company in August 2020 by Canadian Apartment Magazine and is currently managing over 18 million square feet with a value of over $3.5B._
  • We are an equal opportunity employer and will provide accommodations during the recruitment process upon request_

Job Types:
Full-time, Permanent


Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • North York, ON: reliably commute or plan to relocate before starting work (required)

Experience:

- property management: 2 years (required)

  • Rent Geared to Income: 2 years (required)

Work Location:
One location

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