Property Administrator - North York, Canada - Del Management Solutions Inc
Description
The DMS Group is currently seeking aProperty Administrator to join our team in
North York.
The Property Administrator works Under the direction of the Property Manager to oversee the administrative and maintenance operations of a particular portfolio/development in our Non-Profit Division.
As a member of the property management team, the key responsibilities of theProperty Administrator include but are not limited to:
- Provide administration and maintenance support at the Management and Site offices
- Rent Collection and Arrears Management including rent geared to income calculations, preparing and mailing rent notices, entry of rental & other payments into Yardi, serving all legal notices in relation to nonpayment of rent and other related issues under the RTA and HSA
- Liaise with site staff to ensure initiate followups where payments are not made on the due date
- Work Order Processing and Maintenance Management and scheduling and follow up of contractor work (plaster, painting, flooring, etc)
- Assist insuite, vacant unit, building, and grounds inspections, and site visits as required
- Vacancy Management processing Notices to Vacate, Acknowledgement to tenants, scheduling inspections, creating work orders for unit preparation by superintendents and contractors. Processing former tenant files
- Assist in preparing lease agreement for Manager signature
- Maintain accurate control of accepted and rejected applicants
- Maintain accurate records of all tenant correspondence, legal forms, work orders, etc. per company policy
- Assist in preparing correspondence to the residents
- Work with the team to recommend modifications for service improvement, based on results or information obtained from site visits and tenant interaction.
- Acting as a point of contact, undertaking the task of receiving phone calls, taking messages, inquiries, and requests, dealing with and routing correspondence, and handling them when appropriate.
- Banking and making deposits as required
- Annual Rent Review process sending, receiving, processing all yearly rent reviews
- Lease Administration preparing leases and conducting lease interviews, completing all documentation including tenant set up to new unit
- Customer Service and Tenant Liaison
- Providing exceptional service and responding to tenant inquiries on a timely basis
- Utilizing Company and client computer software
- Yardi, Property Vista, Microsoft 36
- Providing various daily, weekly, and monthly Management reporting
- Give direction and delegate to maintenance staff as required
- Support after hours oncall responding to emergencies.
- Assist in the preparation of Board reports, including maintaining Corporate Minute Book's
Desired Skills and Experience
- Minimum two (2) years of experience in residential property management;
- Knowledge of RTA an asset;
Non-profit experience is a strong asset;
-
Rent Geared to Income experience is an asset;
- Ability to meet deadlines proficiently;
- Demonstrates a high degree of integrity
- Superior oral and written communication skills.
- Strong computer skills
- MS Word, Excel, and Outlook.
- Energetic leadership. Enjoys leading by example.
- Using a "cando" attitude that will positively influence, motivate and energize the team.
- Proven ability to identify, evaluate and develop new ideas with supportable results,
- DMS is one of Canada's premiere real estate services companies managing a wide range of property types providing tenants and landlords with superior service and outstanding value. DMS was ranked Canada's number 1 managing company in August 2020 by Canadian Apartment Magazine and is currently managing over 18 million square feet with a value of over $3.5B._
- We are an equal opportunity employer and will provide accommodations during the recruitment process upon request_
Job Types:
Full-time, Permanent
Schedule:
- Monday to Friday
Ability to commute/relocate:
- North York, ON: reliably commute or plan to relocate before starting work (required)
Experience:
- property management: 2 years (required)
- Rent Geared to Income: 2 years (required)
Work Location:
One location
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