- Inspect and diagnose components and equipment for service needs.
- Communicate with equipment owners for service and repair authorizations as needed.
- Service and repair equipment on-site and in the shop for customers.
- Refurbish and rebuild components as necessary for equipment, engine, and hydraulic repairs.
- Establish and nurture strong relationships with clients.
- Inform Branch Supervisor/Manager about equipment servicing requirements.
- Communicate completed work and update service documentation.
- Maintain service records and fill out warranty information.
- Complete work orders and participate in manufacturer and in-house service training.
- Participate in Health & Safety Training and comply with the program.
- Perform daily tasks in a manner that promotes a safe workplace.
- Work with online manufacturer support and conduct housekeeping duties.
- Maintain a professional image for the company consistently.
- Meet Field Level Hazard and Job Hazard assessment standards where necessary.
- Test and verify electrical component operations.
- Education: Trade certification, Journeyman Red Seal, or enrollment in a related Provincial Apprenticeship program.
- Work Experience: 2-3 years
- Knowledge: Possess proficient written and verbal communication skills; ability to work effectively with customers; exceptional customer service; mechanical aptitude, analysis, and problem-solving skills.
- Competitive health and dental benefits with immediate eligibility, including employer-paid premiums and health spending account.
- E-learning and product training through top manufacturers.
- Exclusive discounts with various manufacturers and service providers including Ford, GM, Chrysler, Dell, TELUS, and more.
- Recognition program with rewards like merchandise, gift certificates, and cash awards.
- Flexible work arrangements.
- Award-Winning Health and Wellness Program.
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Material Handling Field Technician - London, Canada - Wajax Limited
Description
The Opportunity
Responsible for offering top-notch work, consistent service, and technical expertise to clients. Handles all tasks related to testing, diagnosing, repairing, maintaining, and refurbishing heavy equipment, transmissions, gasoline, and diesel engines, and engine components mostly on-site or roadside.
The Role
The Candidate
The Company
Since 1858, Wajax has been a leading industrial products and solutions provider, always striving to cater to a broad range of industries and core sectors of the Canadian economy such as energy, food, construction, transportation, forestry, mining, metal processing, and oil and gas. Wajax is powered by individuals who are passionate about driving Canadian industry forward, providing expertise that supports the infrastructure of our society.
Wajax offers a competitive compensation package that includes pay, benefits, learning opportunities, and unique additional advantages.
Highlights include:
By joining Wajax, you become part of a diverse team dedicated to innovation and collaboration. We are committed to fostering a workforce that reflects the diversity of Canadian communities. Wajax is an equal opportunity employer that accommodates individuals if needed during the interview process.
Final candidates will undergo pre-screening as part of the employment conditions.
Together we achieve more.