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    Dispatcher/- Booking loads western canada - Mississauga, ON, Canada - Galaxy Freightline Inc.

    Galaxy Freightline Inc.
    Galaxy Freightline Inc. Mississauga, ON, Canada

    1 week ago

    Default job background
    Description
    The Dispatcher/Customer Service & Order Entry will execute the day-to-day activity of their assigned region. This includes monitoring of the fleet, accurately distributing, receiving, and updating information.

    Identifying and participating in the resolution of issues relating to day-to-day driving activities is an essential responsibility of the City Dispatcher.

    You must be well organized, an excellent communicator and have a keen sense of timeliness in carrying out daily activities.

    *Specific responsibilities include:
    Dispatch: Transmitting and receiving all information relevant to the driver/cartage company performing his/her duties within the Company and customer requirements


    Satellite and Telephone Management:
    Handling of all drivers related satellite messages or calls within assigned and overflow queues


    Reporting:
    This involves the recognition, communication and documentation of situations that should be reviewed by other parties, for information, action and record keeping purposes


    Problem Resolution:
    Working on behalf of both the Driver and the Company to resolve any day-to-day issues that may arise.

    Our ideal candidate will possess the following qualifications:     Must have 2-3 years of experience in similar role & same industry
    • Educational background in Supply Chain Management (or other relevant area such as Business)
    • Comfortable to operate computer and computer software or ability to learn fast
    • Dedicated experience providing customer service in a similar work environment
    • Well organized, an excellent communicator and have a keen sense of timeliness
    • Demonstrated attention to detail, communication, problem solving and planning abilities
    • Knowledge of the transportation industry and North American geography are considered assets
    • Able to quickly adapt to changes, shift focus, meet deadlines, and complete time-sensitive tasks.Why Galaxy Freightline:
    • Thrive in a supportive team that provides coaching and training to help develop your skills and progress your career
    • Dispersed work environments that promote a healthy work-life balance
    • Meaningful and impactful work and projects with an essential service providerGalaxy Freightline is committed to Diversity and Inclusion in the WorkplaceJob Types: Full-time, PermanentPay: $40,000.00-$60,000.00 per yearBenefits:
    • Casual dress
    • Company events
    • Dental care
    • Disability insurance
    • Extended health care
    • Life insurance
    • On-site parking
    • Paid time off
    • Vision care

    Flexible Language Requirement:

    • French not requiredSchedule:
    • Morning shiftSupplemental pay types:
    • Bonus payAbility to commute/relocate:
    • Mississauga, ON: reliably commute or plan to relocate before starting work (required)

    Experience:
    * dispatching: 2 years (required)
    • Dispatcher/
    Customer Service: 2 years (required)

    Work Location:
    In person
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