customer experience director - Toronto - beBeesapExpert

    beBeesapExpert
    beBeesapExpert Toronto

    2 days ago

    Full time

    Job title: Customer Service Manager: SAP Expert

    Description

    Job Overview


    A leading sealing solutions provider is seeking a Customer Service Manager to lead a team of customer-facing professionals.




    Key Responsibilities



    • Oversight and management of the customer service department.

    • Development and implementation of effective training programs for customer service representatives.

    • Maintenance of operational efficiency, productivity, and performance metrics within the team.

    • Foster strong relationships with internal stakeholders to ensure seamless communication and collaboration.

    • The successful candidate will have at least 5 years' experience in managing teams within a fast-paced environment.
      The ideal candidate should possess:

    Skills and Qualifications


      We are looking for individuals who can drive results through strategic planning, technical expertise, excellent interpersonal skills,
      eagerness to learn., SAP proficiency (reporting tools).',

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