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    Regional Clinical Manager - Mission, BC, Canada - The Stepping Stones Group, LLC

    The Stepping Stones Group, LLC
    The Stepping Stones Group, LLC Mission, BC, Canada

    1 week ago

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    Description

    Reports to: Senior Regional Clinical Director and Senior Regional Clinical Manager

    Location: Ventura, CA

    Mission:

    Leading with dedication to operational excellence in a manner that aligns with our mission of transforming the lives of children, families, and communities together.

    Position Summary:

    The Regional Clinical Manager plays a pivotal role in overseeing and optimizing clinical quality and operations within a designated market. This leadership position requires a seasoned Board Certified Behavior Analyst (BCBA) with extensive experience in Applied Behavior Analysis services and a proven track record of effective management. This position is responsible for ensuring the highest quality of ABA services, the professional development of clinical team members, and the financial well-being of their market. This role involves collaboration with leadership, maintaining strong relationships with clients and families, and contributing to the strategic

    Outcome Measures:

    • Demonstrate measurable progress in achieving financial performance goals, with a focus on controlling labor costs within the region.
    • Attain a treatment adherence rate of over 75% for clients within the division, ensuring consistency and effectiveness in interventions.
    • Enhance client satisfaction, as reflected in an increased Net Promotor Score (NPS), by implementing targeted improvements based on client feedback.

    Responsibilities:

    • Provide strong and visionary leadership to the clinical team, setting clear expectations and fostering a positive and collaborative work environment.
    • Develop and communicate strategic goals for the clinical department in alignment with organizational goals.
    • Provide ongoing supervision and support to clinical team members, ensuring adherence to ABA principles and best practices.
    • Participate in gross margin planning to predict coming month trends based one expected revenue and labor.
    • Establish and implement quality assurance measures to ensure the highest standards of care and compliance with relevant regulations and ethical guidelines.
    • Assess the needs and requirements of clients to determine appropriate caseload assignments.
    • Cultivate positive and professional relationships with payors and funding sources to enhance collaboration and communication.
    • Conduct regular reviews of client records, assessments, and interventions to maintain clinical excellence.
    • Provide expert consultation on complex cases, guiding and collaborating with clinical teams in problem-solving and decision-making.
    • Deliver training and support to enhance the clinical skills and knowledge of team members and support professional growth and development.
    • Ensure accurate and timely reporting to clients, families, and other stakeholders.
    • Collaborate with other department heads and organizational leadership to ensure seamless communication and coordination of services.

    Job Qualifications:

    • Master's or Doctoral degree in Applied Behavior Analysis, Psychology, Special Education, or a related field
    • BCBA or BCBA-D certification
    • Substantial experience in ABA services, including leadership and supervisory roles
    • Proven ability to lead and inspire a team toward achieving organizational goals
    • Excellent communication and interpersonal skills, both verbal and written
    • Ability to provide clear and constructive feedback
    • Strong analytical and problem-solving skills
    • Effective organizational skills to manage clinical and administrative responsibilities
    • Ability to prioritize tasks and meet deadlines in a fast-paced environment
    • Experience in providing training and professional development
    • Excellent interpersonal skills
    • Empathy and cultural competence to work effectively with diverse populations
    • Familiarity with ABA-specific software and data collection tools
    • Comfort using technology for communication, documentation, and program management
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