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    Housekeeper - Montreal, Canada - Le Centre Sheraton Montreal Hotel

    Le Centre Sheraton Montreal Hotel
    Le Centre Sheraton Montreal Hotel Montreal, Canada

    Found in: beBee S2 CA - 3 weeks ago

    Default job background
    Full time
    Description

    POSITION SUMMARY

    Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and room service items. Check that all appliances are present in the room and in working order. Straighten desk items, furniture, and appliances. Dust, polish, and remove marks from walls and furnishings. Vacuum carpets and performs floor care duties (e.g., in guest rooms and hallway).

    Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.



    Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

    Notification to Applicants: Le Centre Sheraton Montreal Hotel takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call or email and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.


    L'incidence que vous allez avoir



    Lorsqu'un client pénètre dans l'une de nos chambres, imaginez le premier coup d'œil qu'il jette à l'intérieur. Ressentez le soupir de soulagement qu'il émet lorsqu'il se sent chez lui, pour une nuit ou une semaine, et que tout est parfait. Tout se trouve exactement à sa place.



    Des draps impeccables et repassés. Des oreillers parfaitement arrangés. Un miroir étincelant. Chaque détail participe à l'expérience exceptionnelle que vivent nos clients parce qu'ils savent qu'ils sont entre de bonnes mains pendant leur séjour chez nous. Les répercussions de votre dur labeur, combinées à chacune de ces expériences, permettent de fidéliser les clients.



    Tâches à accomplir




    • Remplacer les produits et les fournitures dans les chambres




    • Faire les lits et plier les draps




    • Vider les poubelles, débarrasser les draps sales et les articles du service de chambre




    • Accueillir les clients et consigner leurs demandes




    • Ranger les fournitures de bureau et arranger les meubles et les appareils




    • Éliminer la poussière, polir et supprimer les marques sur les murs et les meubles




    • Passer l'aspirateur sur les tapis et les sols



    Avantages que vous méritez




    • Vous obtiendrez des avantages sur votre lieu de travail et en dehors de celui-ci :




    • Collègues animés par l'esprit d'équipe




    • Direction encourageante




    • Programmes de mieux-être




    • Possibilités d'apprentissage et de perfectionnement




    • Réductions sur les chambres d'hôtel, les articles de la boutique cadeau, la nourriture et les boissons




    • Programmes de reconnaissance



    Qualifications que nous recherchons




    • Attitude chaleureuse et tournée vers les autres




    • Aptitude au travail d'équipe




    • Souci du détail



    Ce travail nécessite d'être en mesure de soulever et de déplacer des articles pouvant peser jusqu'à 25 lb (11 kg). Il est également requis de se tenir debout ou assis ou de marcher pendant des périodes prolongées, ainsi que de veiller à communiquer de manière claire et à maintenir une apparence professionnelle soignée dans un uniforme propre. Avant de commencer à ce poste, nous vous demanderons de suivre une formation et d'obtenir un certificat en matière de sécurité.



    Vous êtes le bienvenu ici



    Notre principale priorité consiste à vous accueillir aussi bien que nos clients. Vous devez savoir que vous comptez pour nous et que votre rôle aura des répercussions sur nos clients, et pour cette raison vous serez apprécié et mis en valeur.



    Marriott International souscrit au principe de l'égalité d'accès à l'emploi. Nous sommes attachés à recruter un effectif diversifié et à soutenir une culture inclusive qui donne la priorité aux individus. Nous nous engageons à respecter des principes de non-discrimination envers tous les individus protégés, par exemple les personnes handicapées et les anciens combattants, et envers toute autre base couverte par la législation applicable.

    Avis aux candidats: Le Centre Sheraton Montreal Hotel prend au sérieux sa responsabilité en vertu de la législation provinciale applicable et elle assurera d'accommoder les candidats ayant besoin d'adaptation. Si vous avez besoin d'accommodement dans le cadre du présent affichage de postes ou de votre demande en ligne, veuillez nous joindre au ou par courriel au afin qu'un membre de notre équipe des ressources humaines puisse répondre à votre demande. Prenez note que ce numéro de téléphone et cette adresse de courriel ne sont destinés qu'aux personnes nécessitant des mesures d'accommodement pour postuler sur un emploi.

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