Inside Sales Specialist - Winnipeg, Canada - Securitas Electronic Canada Inc

Securitas Electronic Canada Inc

Verified Company

Winnipeg, Canada

3 days ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Inside Sales Specialists, Canada, is focused on our SECURITAS XaaS and Core portfolio.

This team partners with the marketing lead generation team, regional sales and Canadian National sales teams to develop sales opportunities through lead qualification, opportunity development, solutions recommendation and closing the deal with our SECURITAS XaaS Services portfolio.

Building strong relationships and establishing clear lines of communication with external clients, technical team members and internal employees is critical in this role.

The Inside Sales Specialist is the sales support resource for the entire SECURITAS TECHNOLOGY portfolio, but focused primarily on the needs of our Commercial and Residential Canadian needs.

This individual will possess exceptional presentation and sales skills, driving execution of sales qualification, and efforts for SECURITAS XaaS and Core and XaaS subscriptions.

The goal of all initiatives is to match the right customer with the right solution to drive engagement of SECURITAS This role is remote to the Canadian Country.

Preferably located within Ontario, Canada. Must speak French and English.

Duties and Responsibilities

Follow up on all new and existing customer inquiries, based on geographic and vertical alignment; including acquisitions, reactivations and upsells
Troubleshoot customer problems and differentiate user error vs. valid technical issues
Be an active team member by participating in all communication channels, attending assigned meetings

Daily Task

Identify client needs, present XaaS and Core portfolio to provide a more qualified prospect to the Core Security Consultant
(10%):
Hear beyond the customers' tactical request, consult with empathy towards a solution that leverages product portfolio
(50%):
Stay up to date with new products, new services and pricing related to
(5%):
Core Security, Data Analytics Trends, Access Control, Video Surveillance
Network Solutions (Cybergenic Solutions, Cyber Security)
Emergency Preparedness, Occupancy Screening (Visitor Management)
Continuously monitor customer account activity to ensure continued use and success of the existing solutions
(5%):
Alert manager and escalate issues that are impeding customer success when requests cannot effectively be resolved to the appropriate party
(5%):
Complete all task and activities within CRM (Salesforce)
(5%):
Complete all call/dialing activities within provided call center dialer (Five9)
(5%):
Attend required company meetings as assigned by Manager and/or Sr.

Director
(1%):

Attend all Five9 (Dialer) Shifts as assigned by Manger and/or Sr.

Director
(13%):

Remain engaged in all Social Selling Activates (ZoomInfo, Sales Navigator, etc.) as assigned by Manager and/or Sr. Director
(1%)

Qualifications

Required

2 year technical or AA degree from an accredited university
Speaks fluent English and French
Strong preference for a third language given
13 years of experience particularly a software presales or solutions sales role presenting via webinars extensively and experience in front of customers
Able to demonstrate KPI's that have been achieved in previous roles
Comfortable engaging and leading conversations with prospects remotely
Strong attention to detail and timemanagement skills
Ability to bounce back from challenges; resilient
Intermediate / advanced skills with Microsoft Office, Adobe, DocuSign, etc)
Experience with CRM (Salesforce, HubSpot, Microsoft Dynamic, Zoho)
Experience with smart prospecting tools (Sales Navigator, ZoomInfo, Zoom, Seamless AI, etc)
Ability to understand and communicate complex technologies concepts and processes

Preferred

Bachelor's degree (B. A. / B. S.) from fouryear college or university; or equivalent combination of education and experience in a related field

Working conditions

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Be able to satisfy a remote working environment (access to internet, etc)

Le spécialiste en ventes internes se concentre sur notre portefeuille SECURITAS XaaS et Core.

Cette équipe s'associe à l'équipe de génération de prospects marketing, aux équipes de vente régionales et aux équipes de vente nationales canadiennes pour développer des opportunités de vente grâce à la qualification des prospects, au développement d'opportunités, à la recommandation de solutions et à la conclusion de l'accord avec notre portefeuille de services SECURITAS XaaS.

L'établissement de relations solides et l'établissement de lignes de communication claires avec les clients externes, les membres de l'équipe technique et les employés internes sont essentiels dans ce rôle.

Le spécialiste des ventes internes est la ressource de soutien aux ventes pour l'ensemble